34. Earphone

36H00169-00

35.

36.

16. Appendix

A. Customer, Retailer Misjudgment

Before attempt repairing the unit, make sure the type of reported failure could be clearly reproduced; otherwise, check with the customer or distributor once again to identify the problem correctly.

The following are failure symptoms that are typical by misjudgment

No.

Item

Possibility

 

 

 

1

No Power even the

Main Battery low power exhausted.

 

power button is pressed

 

 

While Back Light is turned OFF, the surrounding lighting will be

 

 

reflected on the panel and in a dim location, it looks like the unit is

 

 

turned OFF.

 

 

 

 

 

According to the Power Management settings, the units will be

 

 

switched OFF automatically.

 

 

 

2

Battery discharges

The battery life depends on the devices being used in SD Card

 

quickly

Slot, and frequency of use of the Back light. These functions

 

 

consume a lot of energy.

 

 

 

HTC confidential

© 2001, HTC Corporation. All rights reserved.

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HTC Andes, PDA PHONE II service manual Appendix, Customer, Retailer Misjudgment