HTC SEDN100 Working with Company E-mails, Automatic synchronization through Direct Push

136 Working With Company E-mails and Meeting Appointments

8.2  Working with Company E-mails

Your device gives you instant access to your company e-mails and lets you manage your messages easier. Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to manage your e-mails.

Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Please check with your network administrator for the availability of these features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new e-mails on your device as soon as they arrive in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device.

You need to perform a full synchronization between your device and the Exchange Server first before Direct Push can be enabled.

Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange Server 2003

Service Pack 2 (SP2) with Exchange ActiveSync or higher version.

To enable Direct Push via Comm Manager

1.Tap Start > Programs > Comm Manager.

2.On the Comm Manager screen, tap the DirectPush button. The

button turns to , which indicates that you will receive e-mails as they arrive.

When the button is in the state, you need to manually retrieve your e-mails.