92  Managing your Phone

4.6  Restarting Your Phone

Restart your phone when a program is not performing properly or the phone is not responding to any keypresses.

To restart the phone

1.Remove the battery.

2.Wait 3 seconds, then reinsert the battery and turn on your phone.

WARNING! Any unsaved work will be lost if you restart the phone while a program is running.

4.7  Resetting Your Phone

Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.

WARNING! All your data will be deleted, it is recommended that you back up your data first before resetting your phone.

To reset your phone

1.Select Start > Device Management > Clear Storage.

2.Follow the on-screen instructions to reset the phone. The phone will restart after it has been reset.

Note If Encrypt files placed on storage cards is or was enabled before, then back up all files from the storage card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync® or Windows Mobile® Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

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HTC Shadow user manual Restarting Your Phone, Resetting Your Phone, To restart the phone, To reset your phone