14. Appendix

GB77

User’s Manual
14.3 Error Message
Error message Possible causes What to do
No or bad signal
The cable is not connected. Make sure the cable is connected
correctly.
The cable may be damaged or
defective. Exchange the cable.
The channel is not broadcasting.
The channel is
scrambled or not
available.
The channel has signal, but no video. Con rm if the channel is currently on
air.
The channel is deleted by the
broadcasting company.
The channel is for data broadcasting.
The audio is not
available.The channel has signal, but no audio. Press the audio button to con rm if the
channel has audio.
No access
No subscription to this channel. Make sure you are subscribed to the
channel.
No authorization.
If the product has been turned o for
a long time (standby or power o ),
please wait for authorization. It may
take up to 60 minutes.
No card inserted.Smartcard is not inserted. Insert Smartcard.
Incorrect card
Wrong Smartcard is inserted. Insert appropriate Smartcard.
Smartcard is not inserted correctly. Pull out the Smartcard and reinsert it.
Smartcard is broken. Replace the Smartcard.