has been withdrawn from marketing. Additional support offerings, including
To assist the technical support representative, have available as much of the following information as possible:
vOption name
vOption number
vProof of purchase
vComputer manufacturer, model, serial number (if IBM), and manual
vExact wording of the error message (if any)
vDescription of the problem
vHardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only) | |
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Canada (all other) | |
|
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U.S.A. and Puerto Rico | |
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All other countries and regions | Go to http://www.ibm.com/pc/support/, |
| and click Support Phone List. |
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IBM Statement of Limited Warranty Z125-4753-06 8/2000
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part 1 and the
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 -
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”). The warranty period for a Machine is a specified, fixed period
2640X/12X/40X Max