vRemove all discs from drives.
vStart RecordNow.
vSelect Make a Data Disc.
vInsert your media when prompted.
vAt the prompt The disc you have inserted is not blank, would you like to
erase it now?, select Yes.
vAfter the media erase completes, Select the Cancel button in RecordNow
vExit RecordNow.
vEject the media.
3. If you are using a third party bus-master driver, check with the driver
manufacturer to ensure it supports CD-RW drives.
You cannot create a multi-session disc.
Be sure that there is enough space left on the media for another session. Writing a
session requires about 15 MB in addition to the data that is recorded.
You cannot successfully write to a CD-R or CD-RW disc.
Take the following action:
1. Verify that the process is not being interruptedby a screen saver, an antivirus
program, an Internet or e-mail program, or other software. Disable the
functions that might interrupt the write operation.
2. Verify that your computer has the minimum processor listed in the system
requirements for this option. See System requirementson page2 for more
information.
3. Verify that the hard disk drive has been defragmented.
4. Replace the disc if it is damaged or scratched.
5. Verify that the write-speed is correct for this disc.
You cannot eject a CD.
Take the following actions after ensuring that the drive is not in the process of
writing:
1. Close all applications.
2. Eject the CD with the software application. Double-click My Computer. Click
the CDR/RW icon. Click Eject.
3. Use the Eject/Load button.
4. Turn off the computer.Wait 45 seconds; then turn on the computer and try
using the Eject/Load button again.
5. If other methods do not work, use the manual-eject hole, using instructions
given in Ejecting a CD manuallyon page 11.
You cannot read from the CD after successfully writing to it.
Take the following actions:
1. If you can read the CD in another CD player or you can see previous sessions,
the directory information might be damaged on the volume, making it
unreadable. Check the Veritas softwareonline user s guide for more
troubleshooting ideas.
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or
CD-RW disc, or another brand of disc.
20 40X/12X/40X Max CD-RW Drive: Users Guide