commencing on its Date of Installation. The date on your sales receipt is the Date
of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM
or your reseller are unable to either 1) make it do so or 2) replace it with one that
is at least functionally equivalent, you may return it to your place of purchase and
your money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIESAND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATIONOF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAYNOT
APPLY TO YOU. IN THATEVENT, SUCH WARRANTIES ARE LIMITED IN
DURATION TO THE WARRANTYPERIOD. NO WARRANTIES APPLY AFTER
THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with “how-to”questions and those regarding Machine
set-up and installation, will be provided WITHOUT WARRANTIES OF ANY
KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller.If you do
not register your Machine with IBM, you may be required to present proof of
purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of
service for a Machine based on its country of installation. At its discretion, IBM or
your reseller will 1) either repair or exchange the failing Machine and 2) provide
the service either at your location or a service center. IBM or your reseller will also
manage and install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
“CRUs”), e.g., keyboards, memory, or harddisk drives. IBM ships CRUs to you for
replacement by you. You must returnall defective CRUs to IBM within 30 days of
AppendixD. Product warranty and support information 27