Contents

Finding information with Access ThinkPad

 

iii

Getting help and service

.

34

 

 

 

Getting help on the Web

.

34

Chapter 1. Overview of your new ThinkPad

 

 

Getting help by fax

.

35

computer

.

1

Calling IBM

.

35

Your ThinkPad at a glance

.

2

Appendix A. Important safety instructions

 

39

Features

.

3

 

Specifications

.

5

Modem safety information

.

41

Caring for your ThinkPad computer . . .

. 6

Laser compliance statement

. 42

Chapter 2. Solving computer problems .

. 9

Appendix B. Product warranties and

 

 

Diagnosing problems

.

10

notices

.

45

Troubleshooting

.

11

Warranty Period

.

45

Error messages

.

11

IBM Statement of Limited Warranty . . .

.

45

Errors without messages

.

13

Part 1 - General Terms

.

45

A password problem

. 15

Part 2 - Country-unique Terms . . . .

. 49

A power switch problem

.

15

Notices

.

57

Keyboard problems

.

15

Processing date data

.

57

TrackPoint problems

.

16

References to the Web site addresses . .

.

57

Standby or hibernation problems . . .

.

17

Electronic emission notices

.

58

Computer screen problems

. 21

Telecommunication notices

. 59

Battery problems

.

22

Industry Canada requirements . . . .

.

61

Hard disk drive problems

.

23

Notice for Australia

.

62

Other problems

.

24

Notice for Users in New Zealand . . .

.

62

Starting BIOS Setup Utility

.

25

Notice for European Union countries. .

.

64

Recover pre-installed software

.

26

Trademarks

.

65

Upgrading the hard disk drive

. 29

 

 

 

Replacing the battery

.

31

Index

.

67

Chapter 3. Getting help and service from

 

 

 

 

 

IBM. . . . . . . . . . . . . . . 33

© Copyright IBM Corp. 2001

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IBM A22e manual Contents