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A22e
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Getting help and service
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ThinkPad
®
A22e Service and TroubleshootingGuide
Contents
Main
Page
Finding information with Access ThinkPad
iv
Page
Page
Contents
Page
Page
Page
Page
4
Specifications
6
Page
8
Chapter 2. Solving computer problems
Diagnosing problems
10
Troubleshooting
Error messages
12
Errors without messages
14
Page
TrackPoint problems
16
Standby or hibernation problems
18
Page
20
Computer screen problems
Battery problems
22
Hard disk drive problems
Other problems
24
Starting BIOS Setup Utility
Recover pre-installed software
26
Page
28
Page
30
Page
Page
Page
Getting help on the Web
34
Getting help by fax
Calling IBM
36
Page
Page
Page
40
Modem safety information
Laser compliance statement
42
Page
Page
Appendix B. Product warranties and notices
Warranty Period
IBM Statement of Limited Warranty Part 1 - General Terms
46
Page
48
Part 2 - Country-unique Terms
50
Page
52
Page
54
Page
56
Notices
Processing date data
References to the Web site addresses
Electronic emission notices
58
Telecommunication notices
60
Industry Canada requirements
Notice for Australia
Notice for Users in New Zealand
62
Page
Page
Trademarks
Page
Index