| 
 | Solving computer problems | |
| 
 | 
 | |
| Message | Cause and action | |
| 
 | 
 | |
| The hard disk password | A hard disk password is set. To use the computer, type the password and | |
| prompt appears. | press Enter. If you still see the same error message, have the computer | |
| 
 | serviced. | |
| 
 | 
 | |
| Hibernation error | The system configuration changed between the time your computer entered | |
| 
 | hibernation mode and the time it left this mode, and your computer cannot | |
| 
 | resume normal operation. | |
| 
 | v Restore the system configuration to what it was before your computer | |
| 
 | entered hibernation mode. | |
| 
 | v If the memory size has been changed,  | |
| Operating system not | Verify the following: | |
| found. | v The hard disk drive is correctly installed. | |
| 
 | v A startable diskette is in the diskette drive | |
| 
 | If you still see the same error message, check the boot sequence, using the | |
| 
 | BIOS Setup Utility. | |
| 
 | 
 | |
| Fan error | The cooling fan has failed. Have the computer serviced. | |
| 
 | 
 | |
| EMM386 Not Installed— | Edit C:\CONFIG.SYS and change a line from | |
| Unable to SET Page | device=C:\WINDOWS\EMM386.EXE RAM | |
| Frame Base Address | ||
| 
 | ||
| 
 | to | |
| 
 | device=C:\WINDOWS\EMM386.EXE NOEMS | |
| 
 | and save this file. | |
| 
 | 
 | |
| UNSUPPPORTED | If this message is issued, the memory module you have installed exceeds | |
| MEMORY | the capacity of your computer. The computer supports a memory size of | |
| CONFIGURATION: | equal or less than 256MB. Shut down the system and remove the installed | |
| Maximum memory size | Dual Inline Memory Module (DIMM). | |
| 256MB. Shut down | 
 | |
| computer and remove | 
 | |
| extra memory. | 
 | |
| 
 | 
 | |
| CardBus Configuration | Press F1 to go to the IBM BIOS Setup Utility. Press F9 and then Enter to | |
| load the default setting. | ||
| 
 | Press F10 and then Enter to restart the system. | |
| 
 | 
 | 
Errors without messages
Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up.
Note: If you are not sure whether you heard any beeps, turn off the computer; then turn it on again, and listen again. If you are using an external monitor, refer to External monitor problems.
Chapter 2. Solving computer problems 13
