IBM SG24-7645-00 manual 7645pref.fm, Don Busiek, IBM Dave Calvert, IBM Tom Davis, IBM

Draft Document for Review May 23, 2008 10:14 am 7645pref.fm

Nihar Jain is a Techno Functional Consultant with Birlasoft (India) Ltd. He has over 3 years of experience with Maximo in Asset and Service Management domain. He holds a degree in Computers and certifications in ITIL® and IBM Maximo Deployment.

Rutger Mons is a IBM Certified Tivoli Deployment Consultant based at Stork Asset Management Solutions in the Benelux region.He has close to 9 years of functional and technical experience in the Maximo field.He holds a diploma in Financial Management and has various certifications in Project Management and Programming and is currently completing a degree in Informatics.

Venkatesan Ramamoorthy is an IBM-certified solutions expert with years of customer implementation experience inside and outside IBM. He is currently a next generation IT Service Management solution leader in IBM Tivoli. He is ITIL certified and works closely with customer and globally distributed Maximo teams in architecting and developing service management solutions. He holds several patents in his area of expertise.

Vikas Sharma is a Solutions Consultant for Birlasoft Inc, USA. He has around 5 years of experience primarily in designing complex and innovative IT solutions primarily in the fields of Enterprise Asset Management®, IT Asset and Service Management. He holds a Masters degree in Computer Applications from IP University, India. His areas of expertise include Solution Designing, Project Management, Customer Relationship Management.

Thanks to the following people for their contributions to this project:

Don Busiek, IBM

Dave Calvert, IBM

Tom Davis, IBM

Anthony Honaker, IBM

Sharad Joshi, Birlasoft

Alfons Kemper, Stork - AMS

Michael Kuijl, Stork - AMS

Dean La Porte, IBM

Carlos Marin, IBM

Dan Matlis, Axendia Inc

Colleen McCretton, IBM

John Pasini, EMA Inc

Kumar Rampura, Birlasoft

John Reeve, TAIC

Eyco Rogge, Avenue Business IT Solutions

Tom Sarasin, IBM

Mohamed Skandaji, Groupe Createch

Sampath Sriramadhesikan, IBM

Vikas Srivastava, Birlasoft

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