7645ProjPlan.fmDraft Document for Review May 23, 2008 10:14 am

involvement at each stage. For each of the above mentioned phases, the expectations from the customer are given in the below table

Table 3-1 Expectations from the customer

Phase

Expectations from the Customer

 

 

 

Requirement Gathering and

￿

Assign a single point of contact from within

Analysis

￿

Explain the project vision, short term and

 

 

 

long term objective

 

￿ Facilitate meetings with individual process

 

 

owners

 

￿ Facilitate meetings with tool owners

 

￿ Procure hardware and software required for

 

 

the project

 

￿

Review documentation

 

 

 

Solution Design

￿

Review solution architecture

 

￿ Review documentation and project plan

 

 

 

Deployment

￿

Provide hardware and software

 

￿ Provide administrative access to systems

 

 

wherever required

 

￿

Monitor project progress

 

￿

Participate in reviews

 

 

 

Testing and Go-Live

￿

Provide test and production environment

 

￿ Provide data for User Acceptance Testing

 

￿

Facilitate in UAT

 

￿

Attend training

 

￿ Provide man and material resources

 

 

required for training

 

 

 

Support

￿

Define support scope of work boundaries

 

￿ Review support plan and SLAs

 

 

 

26Maximo Essentials V7.1 - Implementer’s Guide

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IBM SG24-7645-00 manual Phase Expectations from the Customer

SG24-7645-00 specifications

The IBM SG24-7645-00 is a high-performance server designed for businesses seeking robust computing solutions for demanding applications. This versatile server model integrates advanced technologies that cater to a variety of workloads, making it an excellent choice for enterprises focused on efficiency and scalability.

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