Insignia NS-42 Troubleshooting, Specifications

Insignia NS-42LCD 42-inch LCD TV

Troubleshooting

Before calling for repair service, check the following items for possible remedies to an encountered symptom.

Symptoms	Possible solution
No power	• Make sure that the AC power cord is
	plugged into a power outlet.
	• Unplug the power cord, wait for 60
	seconds, re-insert the plug into the
	power outlet, and turn on the TV again.
No picture	• Check video connections at the back of
	the TV to see if they are correctly
	connected.
	• Adjust the contrast and brightness
	settings.
	• Select a correct input.
	• Make sure that a non-compatible
	signal is not being input.
Good picture but	• Increase the volume.
no sound	• Make sure that the TV is not muted.
Good sound but	• Adjust the contrast, color and
poor color	brightness settings.
Poor picture	• Sometimes, poor picture quality
	occurs when an activated S-VHS
	camera or camcorder is connected
	while another activated peripheral is
	connected. In this case, turn off one of
	the peripherals.
	• make sure the room isn’t too bright.
Horizontal dotted	• This may be caused by electrical
line	interference (such as a hair dryer, or
	nearby neon lights).
	• Turn off the equipment.
Remote operation	• This remote control is a universal
fails	remote control. If the remote control
	does not work correctly when
	operating the TV, try pressing the TV
	button.
	• Make sure the batteries have a full
	charge. Replace if necessary.
	• Clean the remote control sensor lens
	on the TV.
	• Do not use the remote control under
	strong or fluorescent lighting.
	• The batteries should be inserted with
	polarity (+, -) aligned according to the
	diagram in the battery compartment.
Snowy picture	• Check the A/V connections.
and noise
No stable or not	• Make sure that you have selected the
synchronized VGA	correct VGA mode in your PC.
picture
No output from	• Adjust balance in the AUDIO (SOUND)
one of the	menu.
speakers
Control buttons	• Method 1: Press POWER on the TV
do not work	and wait for three seconds, then the TV
	turns off. Continue to wait for several
	seconds, then turn on the TV again.
	(Recommended because all of the
	settings you have made will not be
	cleared.)
	• Method 2: Unplug the power cord, wait
	for a few seconds, then plug the power
	cord back in and turn on the TV again.
	(All of the settings you have made will
	be cleared.)

Symptoms	Possible solution
The picture leaves	When the TV is used in rooms (locations) with
“trails” or appears	low temperature, the picture may leave trails
slightly delayed	or appear slightly delayed. This is not a
	malfunction, and the TV will recover when the
	temperature returns to normal.

Note

If your problem is not solved, turn your TV off and then on again.

Warning

Never attempt to repair a defective TV yourself.

Troubleshooting the remote control

	Symptom	Possible solution
	LED does not blink when	Replace the batteries.
	a button is pressed
	LED blinks when a	Make sure that you are at less than
	button is pressed, but	15 feet (4.6 meters) from the device,
	device does not respond	and that you point the remote control
		at the remote sensor on the device.
	LED blinks one long	You pressed an incorrect button. Start
	blink	the procedure over again.
	Remote control does not	Make sure that the device has a remote
	control a device or only	sensor, then try another code.
	controls some features
	of the device
	No volume on a device	See “Programming the volume lock”
		on page 17.
Specifications
	Power supply		AC 100-240V 50/60 Hz
	Power consumption		250 W (maximum)
	Screen		42"
	Weight		80.3 lbs. (36.5 kg)
	Dimensions		42.4 × 33.9 × 13.6"
			(107.7 × 86.106 ×
			34.544 cm)
	Channel coverage		VHF: 2-13
			UHF: 14-69
			CATV: 1-125
			CADTV: 1-135
			DTV: 2-69
	TV system		NTSC-M, ATSC
	Accessories		User guide
			Remote control
	Temperature		Storage: 32 ~ 122°F
			(0 ~ 50°C)
			Working: 41 ~ 104°F
			temperature: 5°C to 40°C)

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