DPS-6.7_En.book Page 59 Monday, July 31, 2006 3:12 PM

Troubleshooting—Continued

Symptom

Possible cause

Remedy

 

 

 

 

No Sound from the HDMI OUT?

 

 

The Digital/HDMI Audio Out setting is set to

Change the Digital/HDMI Audio Out setting to

 

Off.

either All or PCM (page 48).

 

 

 

 

The DVD player is connected to the DVI jack

You won’t hear any sound from the HDMI OUT if

 

on your TV or AV receiver.

your TV or AV receiver only supports DVI.

 

 

 

 

The HDMI setting on your TV or AV receiver

Change the HDMI setting on your TV or AV

 

is set to DVI.

receiver to HDMI.

 

 

 

 

Your TV or AV receiver doesn’t support Dolby

Change the Digital/HDMI Audio Out setting to

 

or DTS.

PCM (page 48).

 

 

 

 

You’re playing an SACD.

SACD audio is not output by the HDMI OUT

 

(page 19).

No sound?

 

 

 

Your TV or AV receiver doesn’t support

Change the Linear PCM Out setting to Down Sam-

 

 

88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz

 

ple On (page 48).

 

PCM.

 

 

 

 

 

 

No Digital Audio Output?

 

 

The Digital/HDMI Audio Out setting is set to

Change the Digital/HDMI Audio Out setting to

 

Off.

either All or PCM (page 48).

 

 

 

 

Your TV or AV receiver doesn’t support Dolby

Change the Digital/HDMI Audio Out setting to

 

or DTS.

PCM (page 48).

 

 

 

 

Your TV or AV receiver doesn’t support

Change the Linear PCM Out setting to Down Sam-

 

88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz

 

ple On (page 48).

 

PCM.

 

 

 

 

 

The picture distorts occa-

The disc is dirty.

Remove the disc and clean it (page 11).

 

 

You’re using the Fast Forward or Fast Reverse

A little picture distortion may occur when using

sionally?

function.

these functions. This is normal.

 

 

 

 

Picture instability or

The DVD player is connected to your TV via a

Connect the DVD player directly to your TV

VCR or other video equipment whose copy

noise?

(page 20).

protection system is affecting the picture.

 

 

 

 

 

 

No disc loaded.

Load a disc (page 28).

 

 

 

 

The disc is incompatible.

Load only compatible discs (pages 9, 10).

 

 

 

 

The disc is upside down.

Load the disc the correct way up (page 28).

 

 

 

Can’t start playback?

The disc is not centered in the disc tray.

Place the disc in the center of the disc tray

(page 28).

 

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 11).

 

 

 

 

The disc supports parental lock and the Paren-

Turn off the Parental Lock function (page 53).

 

tal Lock function is on.

 

 

 

 

 

Can’t watch the

The DVD Priority Contents setting is set to

Set the DVD Priority Contents setting to

DVD-Video material on a

DVD-AUDIO.

DVD-VIDEO (page 54).

DVD-Audio disc?

 

 

 

 

 

Can’t play the multichan-

The SACD Priority Contents setting is not set

Set the SACD Priority Contents setting to Multi ch

nel area of a hybrid

to Multi ch Area.

Area (page 54).

SACD?

 

 

 

 

 

Can’t play MP3 and JPEG

The disc is not ISO 9660 Level 2 format.

Use only ISO 9660 Level 2 format discs (page 10).

discs?

The disc has not been finalized.

Finalize the disc (page 10).

 

 

 

There’s a noise when using

During CD 1-Track Repeat playback, the start

This is not a malfunction.

repeat playback.

of the next track may be heard.

 

 

 

 

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Integra DPS-6.7 instruction manual Troubleshooting, No Sound from the Hdmi OUT?