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Troubleshooting—Continued
■HDMI Status Mode
If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD player’s [Display] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD player and the connected component.
HDMI connection and
| Displayed ID | Message |
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| MSG ID 001 | Turn the DVD player and the connected component off, then turn them on again. Make sure that |
| the connected component is working properly and that the DVD player’s HDMI settings are config- | |
| MSG ID 015 | |
| ured suitably for that component. | |
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No picture from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 002 | The HDMI Output Setting is set to Off. Change it to On (page 43). |
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| MSG ID 003 | The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI |
| MSG ID 004 | input on the TV or AV receiver is correctly configured to received HDMI. |
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| Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI. |
| MSG ID 005 | The connected component may not support HDCP. Make sure the connected component supports |
| HDCP. | |
| MSG ID 006 | |
| Turn the DVD player and the connected component off, then turn them on again. | |
| MSG ID 007 | |
| The DVD player may be connected to the other component’s DVI jack. Some TVs may not properly | |
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| receive the video output by the DVD player. Also, with a DVI connection, there will be no sound. |
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| MSG ID 008 | The DVD player’s HD Resolution setting is set to 720p or 1080i. If your TV doesn’t support these |
| resolutions, select another resolution (page 43). | |
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| MSG ID 009 | The connected component may not be receiving the HDMI signal properly. |
| Try selecting another resolution on the DVD player (page 43). | |
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No sound from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 010 | The DVD player’s Digital/HDMI Audio Out setting is set to Off. Change the setting to All or PCM |
| (page 48). | |
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| MSG ID 011 | The connected component may not support 96 kHz PCM. Set the DVD player’s Linear PCM Out |
| MSG ID 014 | setting to Down Sample On (page 48). |
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| MSG ID 012 | The connected component may not support Dolby Digital. Set the DVD player’s Digital/HDMI Audio |
| MSG ID 013 | Out setting to PCM (page 48). |
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| MSG ID 016 | The connected component may not support DTS. Set the DVD player’s Digital/HDMI Audio Out |
| MSG ID 017 | setting to PCM (page 48). |
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| MSG ID 020 | Audio from SACDs is not output by the HDMI OUT (page 19). |
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