Intermec F4 manual Troubleshooting, Symptom Possible Cause Remedy Refer to

Models: F4

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Chapter 9

Troubleshooting

Symptom

Possible Cause

Remedy

Refer to

 

 

 

 

Overall weak printout

Wrong media grade

Change parameter

Appendix 2, Chapter 6

 

Contrast value too low

Change parameter

Chapter 6

 

Printhead pressure too low

Adjust

Chapter 11

 

Worn printhead

Replace printhead

Chapter 10

 

Wrong printhead voltage

Replace CPU board

Call Service

 

 

 

 

Printout weaker on one side

Uneven printhead pressure

Adjust arm alignment

Chapter 11

Weak spots

Foreign particles on media

Clean or replace

Chapters 4 & 5

 

Media/ribbon don’t match

Change to matching media

Appendix 4

 

Poor media or ribbon quality

Use Intermec media/ribbon

Appendix 2

 

Worn printhead

Replace printhead

Chapter 10

 

Worn platen roller

Check/replace

Call Service

 

 

 

 

Overall dark printout

Wrong media grade

Change parameter

Appendix 2, Chapter 6

 

Contrast value too high

Change parameter

Chapter 6

 

Printhead pressure too high

Adjust

Chapter 11

 

Wrong printhead voltage

Replace CPU board

Call Service

 

 

 

 

Excessive bleeding

Wrong media grade

Change parameter

Appendix 2, Chapter 6

 

Contrast setup value too high

Change parameter

Chapter 6

 

Printhead pressure too high

Adjust

Chapter 11

 

Faulty energy control

Replace CPU board

Call Service

 

 

 

 

Dark lines along media path

Foreign objects on printhead

Clean printhead

Chapter 10

 

 

 

 

White lines along media path

Printhead dirty

Clean printhead

Chapter 10

 

Missing dots on printhead

Replace printhead

Chapter 10

 

 

 

 

Large part of dot line missing

Failing printhead

Replace printhead

Chapter 10

 

Failing strobe signal

Check CPU-board

Call Service

 

 

 

 

Printout missing along inner edge

Bad media alignment

Adjust

Chapter 4

 

Small core & supply post in upper pos.

Move post to lower pos.

Chapter 2

Transfer ribbon breaks

Ribbon not fi tted correctly

Reload ribbon

Chapter 5

 

Wrong media grade (too much energy)

Change parameter,

Appendix 2, Chapter 6

 

 

then clean printhead

Chapter 11

 

Bad energy control

Adjust

Call Service

Transfer ribbon wrinkles

Faulty ribbon break shaft adjustment

Adjust

Chapter 11

 

Incorrect edge guide adjustment

Adjust

Chapter 4

 

Too strong printhead pressure

Adjust

Chapter 11

 

 

 

 

No thermal transfer printout

Ink-coated side does not face media

Reload ribbon

Chapter 5

 

 

 

 

Media feed not working properly

Changed media characteristics

Press Feed

Chapter 4

 

Wrong label rest dots parameter

Check/change

Chapter 6

 

Wrong sensor position

Check/change

Chapter 11

 

Dirty or blocked sensors

Clean media guides

Chapter 10

 

Faulty sensors

Replace

Call Service

Intermec EasyCoder F4 – Installation & Operation IPL Version, Ed. 3

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Intermec F4 manual Troubleshooting, Symptom Possible Cause Remedy Refer to