Chapter 4 — Troubleshooting
Ready-to-Work™ Indicator
The blue Ready-to-Work LED is lit when the printer is operational. It can be turned off or flash in case something is not working as expected.
Ready-to-Work LED Flashing or Off
The Ready-to-Work indicator is set to flash when the printer is receiving data, as well as under several different error conditions. Normally, this is due to an IP link error, where the printer has a network card but has not yet received an IP number. Other causes may be that the printhead is lifted, or the media is loaded incorrectly. The Ready-to-Work LED will be turned off if the printhead temperature is too high. An error diagnosis can be obtained with the command SYSHEALTH$. Enter the line PRINT SYSHEALTH$ through a terminal connection to receive the printer’s Ready-to-Work status.
Troubleshooting Adjustments
This section describes in detail some of the solutions mentioned in the Troubleshooting tables above.
Ribbon Wrinkling Adjustments
The follwing two procedures can solve ribbon wrinkling problems.
Ribbon Tension Adjustment
1Push the knob on the ribbon supply hub.
2Rotate it clockwise to increase breaking force or counterclockwise to decrease breaking force.
Ribbon tension adjustment
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