Interphase Tech 5535 PRI 116

Understanding LoopTest Messages

	Message	Cause

	Test failed	The connection between the two ISDN B channels
		could not be established before time-out because
		another application answered the call. The Remote
		Access Server was probably running when the test
		started. To restart the test:
		1.	From the Start menu, select Programs, then
			Administrative Tools (Common), and then
			Remote Access Admin.
		2.	From the Server menu, select Stop Remote Access
			Service.
		3.	Launch LoopTest again as described in Testing your
			ISDN Line on page 90.

	ERROR: The	When the connection is established, the test sends a
	pattern does not	pattern on one B channel, and should receive it on the
	arrive on the	other B channel. This message occurs when the pattern
	other end	is lost or invalid. Possible causes are:
	OR	•	The test application might be connected to another
	ERROR: A bad		application.
	pattern has been	•	The ISDN number might be wrong.
	received: frame	•	The ISDN number might be wrong.
	received: frame	•	An incoming call from another application arrived
	<number>	•	An incoming call from another application arrived
			and was answered by LoopTest.
		•	The line or the network is defective.

	Test aborted	This message is displayed with an ISDN standard
		clearing cause.
		The corrective actions depend on the displayed cause.
		(For example, check your ISDN number if No user
		response or Incomplete Address messages appear).

	Other messages	You canceled the test in progress by clicking Stop.

96	Interphase Corporation

Contents

iSPAN™ 5535 PRI PCI ISDN Adapter Users Guide SPAN NOTE Copyright Notice Disclaimer Trademark Acknowledgments Assistance Safety Precautions Telephone Lines Unsafe Voltages WARNING Telephone Wiring Warnings Observe Dangerous Procedure Warnings Page END-USERLICENSE AGREEMENT FOR INTERPHASE CORPORATION SOFTWARE Page Page Contents CHAPTER Installing the Software Setting Up WAN Firmware and Hardware CHAPTER 6 Setting Up RAS Support Properties Troubleshooting APPENDIX A Specifications APPENDIX B APPENDIX C Using the LoopTest Utility APPENDIX D Using RAS Utilities APPENDIX E APPENDIX G Quick Reference of Common Tasks APPENDIX H ISDN Technology Overview APPENDIX Page 2Using This Guide CAUTION Text Conventions bold Courier cd /usr/tmp Return /bin/su is the same as: Documentation Updates Telecom Solutions Enterprise Solutions Services PowerSAN Fibre Channel HBAs Driver Updates Introduction RAS Support Overview Product Features Minimum System Requirements Software Drivers Figure 1-3.Software Architecture Overview Page Installing the Hardware Page Installing the Adapter Figure 2-1.Unplugging the Computer Figure 2-2.Removing the Computer Cover Figure 2-3.Removing the Expansion Plate Figure 2-4.Inserting the Adapter Connecting the Adapter to an MVIP Bus Requirements for MVIP Bus Electrical Termination How to Configure MVIP Electrical Termination on the iSPAN-PRI Connecting to the Line Connecting directly to the line without a CSU Connecting directly to the line with an internal CSU Connecting to the line through an external Page T1 Link Requirements Connection Method E1/PRI Cabling Requirements E1 Link Requirements Figure 3-4.Adapter’s Faceplate and Connector Pinouts Connecting the Adapter to the Network Page Installing the Software Installing and Setting Up the Drivers Settings Control Panel Figure 4-1.Network Identification tab of the Network dialog Adapters Figure 4-2.Network Adapters tab of the Network dialog Add Figure 4-3.Network Adapters List 4.Click Have Disk Figure 4-4.Insert Disk dialog 5535 INTERPHASE RAS Support Figure 4-5.Select OEM Option dialog Figure 4-6.WAN Adapter Driver Installation Copy To Continue Figure 4-7.WAN Adapters Setup [0] ISDN PRI [1] ISDN PRI) Figure 4-8.ISDN PRI Port Properties Setting up RAS Support Properties invoked Remote Access Service is not yet installed installed Setting Up ISDN B Channels as RAS Ports Figure 4-13.Remote Access Setup Configure Figure 4-14.Configure Port Usage Remote Access Setup Clone Remote Access Setup Figure 4-15.Network Configuration Enable Multilink Continue Figure 4-16.Network Adapters List Close Checking the ISDN Line with LoopTest Administrative Tools (Common) Figure 4-17.Remote Access Admin Dialog b.From the Server menu, select Stop Remote Access Service INTERPHASE WAN Adapters Figure 4-18.LoopTest Dialog Test Administrative Tools (Common) Access Admin Removing the Drivers Settings Network Adapters Figure 4-19.Network Adapters List 3.Select INTERPHASE 5535 RAS ISDN support (for the iSPAN-PRI),and click Remove Yes Figure 4-20.Uninstallation Main Dialog If the Yes Page Setting Up WAN Firmware and Hardware Managing Firmware and Hardware Settings WAN Setup INTERPHASE WAN Adapters WAN Firmware Management Page Hardware Management Setting Up ISDN PRI Port Properties Configuring the Switch Type Selecting the CRC Type (Europe Only) Editing DS1 Properties (North America Only) Figure 5-3.DS1 Properties Page Page Page Setting Up RAS Support Properties Determining RAS Support Parameters Settings Control Panel INTERPHASE 5535 RAS ISDN support Page Page Troubleshooting North America Europe (Other than France) France Page Problems and Possible Solutions Problem Possible Solution(s) Page Page Page Page ASpecifications A Storage Environment BUsing the SynWatchUtility B Starting SynWatch SynWatch Figure B-1.Main SynWatch dialog First level •Second level: Adapter Third level Fourth level Watching the ISDN D Channel Figure B-2.ISDN D Channel Watch Modes LAPD LAPD (reduced) Hexadecimal Dump Watching ISDN B Channels Watching ISDN Layer 1 Alarms Layer 1 alarms Stopping and Freezing the Display Watch Freeze Freeze Changing the Watch Mode Editing ISDN Channel Settings Colors Figure B-4.ISDN Channel Settings Saving and Editing Frames Save CUsing the LoopTest Utility C Testing your ISDN Line Figure C-1.Remote Access Admin Programs LoopTest Figure C-2.LoopTest main dialog b.From the Server menu, select Start Remote Access Displaying and Saving Events 2.Select Display event list from the Test menu Save as Test Setting the Number of Frames to Send Parameters Figure C-3.LoopTest parameters Iterations count Understanding LoopTest Messages Figure C-4.LoopTest Main Dialog Page Page DUsing RAS Utilities D RasTracker Routing and Remote Access Service Page Page EUsing the LineTest Utility E Determining the Current Port Mode Figure E-1.LineTest Dialog Setting Port and Clock Modes Select mode Figure E-2.Port Test Configuration Dialog Loopback Mode PRBS Generator and Monitor Mode Operational Mode Clock Modes Figure E-4.LineTest Options dialog Page FUsing the LineStatusUtility F Interpreting LineStatus Indicators LineTest Figure F-1.Main LineStatus dialog Alarm LEDs Error LEDs Loopback LEDs Statistics Parameters Page GQuick Reference of Common Tasks G Procedures Page Figure G-1.Remote Access Setup Page Page Page Page Figure G-2.IP addressing Page HISDN TechnologyOverview H Basic Rate Interface Primary Rate Interface iSPAN-PRIFCC Part 15 Regulatory Compliance FCC Part 68 Regulatory Compliance Page Industry Canada CS-03Notice Tested to Comply with Canadian Standards Regulatory Information for Europe Accessory Glossary Page Page Page Page Page Page Page Page Page Index