Troubleshooting

The following are some potential error messages that may be preceded by a warning message displayed by the operating system. In the message descriptions below; the ITHPS<n> (or ITSPS(n) in case of the ITSPS driver) signifies that <n> can be replaced by some number assigned to it by the operating system. That value helps to identify the SCSI bus that is reporting the error.

ITHPS<n>: This hardware not supported by this driver

ITHPS has been told to control a 53C896 (53C895 for ITSPS) hardware which is made by a manufacturer other than IntraServer Technology. This adapter requires a special driver provided by that manufacturer. Please contact the manufacturer for assistance.

ITHPS<n>: Failed to map device registers

ITHPS was unable to access the hardware registers necessary for operation. The operating system did not properly configure the PCI device.

ITHPS<n>: Hardware not properly enabled by system, cmd=xxxxh

The system has not properly enabled the configuration resources that ITHPS needs in order to use this hardware. The cmd=xxxxh value needs to be reported to technical support.

ITHPS<n>: Ignored invalid scsi-initiator-id value = x

The ithps.conf file has an invalid scsi-initiator-id value as displayed in the error message. The allowable values are in the range 0..15.

ITHPS<n>: Could not allocate memory to read configuration data.

The driver was unable to allocate memory required to process the configuration data. This means that the configuration was not properly determined. To fix this you may need to manually configure the driver using the ithps.conf file.

ITHPS<n>: Unable to make reset notification callbacks

The ITHPS was unable to notify the target device driver of a SCSI bus reset. The target driver may start to malfunction because of this.

ITHPS<n>: ddi_dma_numwin() failed

ITHPS<n>: ddi_dma_getwin() failed

ITHPS<n>: ddi_dma_alloc_handle: xxh unknown/impossible

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