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Troubleshooting
4Troubleshooting
4.1Problems and Solutions
Following are troubleshooting tips for common problems. In general, problems can easily be solved by following these instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI PULNiX representative.
4.1.1Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•Power supplies
•Power cables
•Main power source
•Shutter control
•Async mode
•Lens
•Digital output cable
•Analog video cable
4.1.2Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•Shutter selection
•Iris opening on the lens
4.1.3Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•Proper mode output
•Frame grabber software camera selection
Note: Breaking the factory seal without prior approval from the factory will void the product warranty.
