Jura Capresso JURA-13549 manual Troubleshooting, Coffee Ready / Fill, TRAY EMPTY is always

7	Troubleshooting
7	Troubleshooting
Problem		Cause/Result	Action
Insufficient foam is produced		The cappuccino frother is	T Rinse and clean the cappuc-
when the milk is frothed or		dirty.	cino frother (see Chapter 5
milk sprays from the cappuc-			‘Maintenance – Rinsing the
cino frother.			cappuccino frother’).
Coffee only comes out in drips		Coffee or preground coffee	T Set the grinder to a coarser
when it is being prepared.		has been ground too finely	setting or use coarser
		and is blocking the system.	preground coffee (see Chapter 1
			‘Preparing and using for the first
			time – Adjusting the grinder’).
Water hardness cannot be		The CLARIS Blue filter	T Deactivate the filter cartridge
adjusted.		cartridge is activated.	in programming mode.
COFFEE READY / FILL		The bean monitor is dirty.	T Clean the bean container (see
BEANS is not displayed			Chapter 5 ‘Maintenance –
although the bean container			Cleaning the bean container’).
is empty.

TRAY EMPTY is always	The metal contacts of the
displayed.	drip tray are dirty or wet.

T Clean and dry the metal contacts on the back of the drip tray.

WATER TANK FILL	The water tank float is	T Descale the water tank (see
is displayed although the	trapped.	Chapter 5 ‘Maintenance –
water tank is full.		Descaling the water tank’).
Grinder is making a very	There are foreign objects in	T Contact customer support in
loud noise.	the grinder.	your country (see Chapter 11
		‘JURA contact details / Legal
		information’).
ERROR 2 is displayed.	If the machine was exposed	T Warm the machine at room
	to the cold for a long period	temperature.
	of time, heating is disabled
	for safety reasons.
Other ERROR messages are	–	T Contact customer support in
displayed.		your country (see Chapter 11
		‘JURA contact details / Legal
		information’).

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