JVC BM-H1310SU, BM-H1900SU manual Before Calling for Service

BEFORE CALLING FOR SERVICE

Before concluding a problem has occurred, check the following points. If the problem persists after carrying out the checks, disconnect the power cord from the AC outlet and consult the dealer from whom you purchased the monitor.

Problems	Points to be checked	Measures
Inoperable adjustment controls	Is MEMORY MODE switched on?	Switch off.
or buttons.
	Is CONTROL LOCK activated?	Deactivate it.
Abnormal picture adjustments	Are PICTURE ADJUST menu	Reset to standard settings.
with all controls at centre.	settings changed via remote
	control?
Inoperable picture	Is EXT SYNC switched on?	Switch to off.
synchronisation.
Inoperable remote-controlled	Are the front controls set	If so, the settings may not extend
picture adjustments.	approximately to the maximum	any more via remote control
	or minimum?	(although setting levels indicated
		on screen may show a slight
		change).
Assigned remote control ID	Is ID number 00 programmed for	Programme an ID number other
number operates another	other monitors?	than 00.
monitor.
	Do other monitors indicate a red	Assign the ID number again.
	ID number?
Inoperable remote control.	Is the ID number programmed	Assign the monitor's
	for other monitors assigned?	programmed ID number.
No sound via audio signal input.	Does the audio input terminal	Each audio input terminal is
	match the video input terminal?	linked with a video input terminal.
No INITIALIZE MENU display.	Are you pressing the ∞ and	Keep pressing these buttons until
	MENU buttons until it appears?	it appears.
Inoperable CNTL-2 external	Is a function applied common to	Set other functions to CNTL-2.
control via TALLY/REMOTE	CNTL-1 and CNTL-2?
terminal.

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