Troubleshooting
Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult a authorized dealer or service center.
Symptom | Probable cause | Corrective action | Page | |
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Power is not supplied. | • Is the power cord disconnected? | • Insert the power cord (plug) firmly. | 23 | |
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| • Is the main power switch turned on? | • Turn on the MAIN POWER switch. | 25 | |
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| • Is the correct power voltage used? | • Check that AC 220V — 240V is | 3, 65 | |
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| • Has the breakertripped open? | • Check that the breaker is closed. | ||
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| • Has the lamp protective function | • Wait until the lamp has cooled down. |
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| activated? (This can occur if the power | (Turn on the main power sand let the |
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| is shut down due to a power failure, | fans cool the lamp.) | ||
| etc.) | About 10 minutes later, press |
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| OPERATE on the remote control. |
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Light is not emitted, | • Is the lens cap removed? | • Remove the lens cap. | 23 | |
or light level is low. | ||||
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| • Is the lamp life near its end? | • Check the lamp use time on the menu, |
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| and if the lamp life is near its end, | 41, 59 | |
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| arrange for a replacement lamp, or | ||
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| replace a little earlier. |
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| • Has the projector been moved from its | • Check the installed position. | ||
| installed place? |
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With power on, | • Is the air intake or exhaust area | • Turn off the MAIN POWER switch, |
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operation starts but | blocked? | remove any blocking objects, and turn | 8, 9, 16 | |
stops in a few minutes. |
| on the MAIN POWER switch again. |
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Video image does not | • Is the correct input selected? | • Select the correct inputs with the AV | 26 | |
appear. |
| and RGB buttons. | ||
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| • Are connected devices connected | • Connect connected devices correctly. | 20, 21 | |
| correctly? |
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| • Are signals being supplied from the | • Set connected devices correctly. | ||
| connected devices? |
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| • Are input signals (scanning frequency, | • Check if the signal is correct as input | 19 | |
| etc.) appropriate? | (scanning frequency, etc.). | ||
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| Input the appropriate signal. |
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| • Is the source setting correctly selected? | • Set the source setting to AUTO or to | 44, 46 | |
| Isn’t a wrong source (forced mode) | the correct dedicated source (forced | ||
| selected? | mode). |
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Video image dims. | • Is brightness adjusted correctly? | • Adjust brightness on the menu. | 38, 40 | |
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| • Is focus adjusted correctly? | • Adjust focus with the remote control’s | 27, 30 | |
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| FOCUS | ||
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| • Is distance too short or too long? | • Set the projector at the correct | 18 | |
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| distance. | ||
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Color is poor or | • Are TRACKING and PHASE adjusted | • Adjust TRACKING and PHASE on the | 30, 36 | |
unstable. | ||||
correctly? | menu. | |||
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| • Is picture quality (color density, etc.) | • Adjust picture quality on the menu. | 38, 40 | |
| adjusted correctly? |
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| • Is the correct CLAMP selected? | • Select the correct CLAMP on the | 41, 42 | |
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| OPTION MENU. | ||
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| (To be continued on the next page) | ||
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