Troubleshooting

Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult a authorized dealer or service center.

Symptom

Probable cause

Corrective action

Page

Power is not supplied.

• Is the power cord disconnected?

• Insert the power cord (plug) firmly.

24

 

 

 

 

 

• Is the main power switch turned on?

• Turn on the MAIN POWER switch.

26

 

 

 

 

 

• Is the lamp-replacement opening cover

• Turn off the MAIN POWER switch,

 

 

closed correctly?

close the lamp-replacement opening

26, 48

 

 

cover, and turn on the main power

 

 

 

 

 

switch again.

 

 

 

 

 

 

• Is the air filter closed correctly?

• Turn off the MAIN POWER switch, fit

 

 

 

the air filter correctly, and turn on the

26, 51

 

 

main power switch again.

 

 

 

 

 

 

• Has the lamp life expired? (Has the

• Turn off the MAIN POWER switch,

 

 

lamp use time reached 1000 hours?)

replace with a new light-source lamp,

 

 

 

and turn on the MAIN POWER switch.

26, 48, 50

 

 

Reset the lamp use time after replacing

 

 

 

with a new lamp.

 

 

 

 

 

Light is not emitted,

• Is the lens cap removed?

• Remove the lens cap.

24

or light level is low.

 

 

 

• Is the lamp life near its end?

• Check the lamp use time on the menu,

 

 

 

 

 

and if the lamp life is near its end,

43

 

 

arrange for a replacement lamp, or

 

 

 

 

 

replace a little earlier.

 

 

 

 

 

With power on,

• Is the air intake or exhaust area

• Turn off the MAIN POWER switch,

 

operation starts but

blocked?

remove any blocking objects, and turn

6, 8, 15, 26

stops in a few minutes.

 

on the MAIN POWER switch again.

 

 

 

 

 

Video image does not

• Is the correct input selected?

• Select the correct inputs with the

27

appear, or audio

 

VIDEO and COMPUTER buttons.

 

 

sound does not occur.

 

 

 

• Are connected devices connected

• Connect connected devices correctly.

19

 

correctly?

 

 

 

 

 

 

 

 

 

• Are signals being supplied from the

• Set connected devices correctly.

–––

 

connected devices?

 

 

 

 

 

 

 

 

 

• Are input signals (scanning frequency,

• Check if the signal is correct as input

 

 

etc.) appropriate?

(scanning frequency, etc.).

19

 

 

Input the appropriate signal.

 

 

 

 

 

 

• Is the source setting correctly selected?

• Set the source setting to AUTO or to

 

 

Isn’t a wrong source (forced mode)

the correct dedicated source (forced

46, 47

 

selected?

mode).

 

 

 

 

 

 

• Is brightness adjusted correctly?

• Adjust brightness on the menu.

39

 

 

 

 

 

• Is volume set at minimum?

• Adjust volume with the remote control’s

28

 

 

VOL. (+/–) buttons.

 

 

 

 

 

 

 

 

• Aren’t video and audio turned off by

• Press the remote control’s AV MUTING

 

 

pressing the remote control’s AV

button to turn video and audio on.

29

 

MUTING button?

 

 

 

 

 

 

Video image dims.

• Is focus adjusted correctly?

• Adjust focus with the remote control’s

28, 31

 

 

FOCUS (+/–) buttons.

 

 

 

 

 

 

 

 

• Is distance too short or too long?

• Set the projector at the correct

16, 17

 

 

distance.

 

 

 

 

 

 

 

 

• Are TRACKING and PHASE adjusted

• Adjust TRACKING and PHASE on the

31, 37

 

correctly?

menu.

 

 

 

 

 

 

Color is poor or

• Is picture quality (color density, etc.)

• Adjust picture quality on the menu.

39

unstable.

adjusted correctly?

 

 

 

 

 

 

 

 

• Is the correct broadcast system (color

• Set the broadcast system (color

35

 

system) selected?

system) to AUTO.

 

 

 

 

 

 

• Are signals (scanning frequency, etc.) to

• Check if the signal is appropriate

 

 

connected devices appropriate?

(scanning frequency, etc.), and input

19

 

 

the appropriate signal.

 

 

 

 

 

 

• Is the source setting correctly selected?

• Set the source setting to AUTO. If the

 

 

Isn’t a wrong source (forced mode)

problem still persists, set it to the

46

 

selected?

correct dedicated source (forced

 

 

 

 

mode).

 

 

 

 

 

52

G1000[D] p.46-59

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JVC G1000 manual Troubleshooting