TROUBLESHOOTING

EN 31

ProblemCausePage

 

 

 

 

 

The connected video source

• Confirm that your video source unit is

6, 7

 

unit cannot be detected.

connected to the AC adapter correctly.

 

 

The COM port cannot be

• Confirm that the cable is connected to your

 

 

set.

 

 

PC and video source unit correctly.

 

 

 

 

 

 

• Turn on the power of the video source unit

 

 

 

before starting up JLIP Video Capture.

 

 

 

• If it is still not detected after clicking Scan in

 

 

 

the JLIP Devices window two or three times,

 

 

 

try turning off your PC and video source unit.

 

 

 

Confirm the connection between them then

 

 

 

turn them both back on.

 

 

 

• Confirm that theJLIP Devices window is

 

 

 

operating properly after clicking Scan.

 

 

 

• If you are using a built-in modem or IrDA,

 

 

 

the RS-232C COM port may be occupied. In

 

 

 

this case, click the right button of the mouse

 

 

 

to select My Computer, then select

 

 

 

Properties System Properties Device

 

 

 

Manager. Click Ports (COM & LPT) to

 

 

 

confirm which COM port is available. If all

 

 

 

the COM ports are occupied, set the COM

 

 

 

port used by the modem or IrDA driver to

 

 

 

Invalid.

 

 

 

• If a USB or Digital Still Camera driver is

 

 

 

installed on your PC, you may not be able to

 

 

 

use the RS-232C port.

 

 

 

• Depending on your PC’s specifications, you

 

 

 

may need to change the BIOS settings.