Troubleshooting for Precise Surround Setup

When problems occur, a message appears on the display during Precise Surround Setup. In this case, refer to the following solution, then perform Precise Surround Setup again.

•To restart Precise Surround Setup, press PSS on the remote control; however, when you have turned the receiver off for the solution, start from step 2 again.

Error message

Possible cause

Solution

 

Headphones are connected to the PHONES jack.

Unplug the headphones.

 

The dedicated earphone-type microphones are

Plug the microphones into the PRECISE SURROUND

 

not connected correctly.

SETUP MIC jack on the front panel firmly.

 

There is some background noise.

• Restart in a quiet environment.

 

 

• If some electronic equipment is used near the

 

 

listening position, turn off the equipment such as

 

 

air conditioners, etc.

 

The speaker is too close to the listening position.

Place the speakers farther from the listening position.

 

• Any of the front speakers is not connected or its

• Check the left and right front speakers connections.

 

connection is loose.

 

 

• The microphone connection is loose.

• Plug the microphones into the PRECISE SURROUND

 

 

SETUP MIC jack on the front panel firmly.

 

The built-in volume control of the powered

Set the volume level of the subwoofer lower.

 

subwoofer is set to too high.

 

*

The speaker is too far from the listening position

Adjust the speaker position and angle.

 

or the speaker angle is inappropriate.

 

*

The speaker is too far from the listening position.

The speaker distance is adjustable up to 9 m (30 ft).

 

 

Place the speaker within the adjustable range from

 

 

the listening position.

*

• When the size of the front speakers is small, no

• Check the connection of the subwoofer and turn it

 

subwoofer is detected.

on, or replace the front speakers with larger ones.

 

• The receiver might have failed to detect

• Set the volume level of the subwoofer higher.

 

subwoofer.

 

*

The front speakers are smaller than the surround

• Change the front speakers with the larger ones

 

speakers.

than the surround speakers.

 

 

• Change the surround speakers with the smaller

 

 

ones than the front speakers.

*

The surround speakers are smaller than the

• Change the surround speakers with the larger ones

 

surround back speakers.

than the surround back speakers.

 

 

• Change the surround back speakers with the

 

 

smaller ones than the surround speakers.

*

The right-and-left front speaker size is

Rearrange the front speakers as their size is

 

unproportioned.

proportioned.

*

• Any of the surround speakers is not connected

• Check the connection of the surround speakers.

 

or its connection is loose.

 

 

• The right-and-left surround speaker size is

• Rearrange the surround speakers as their size is

 

unproportioned.

proportioned.

*

• The left surround back speaker is not connected

• Check the connection of the left surround back

 

or its connection is loose even though the right

speaker.

 

surround back speaker is detected.

• When using a single speaker as the surround

 

 

back speaker, connect it to the left surround back

 

 

speaker terminal (see page 8).

 

• The right-and-left surround back speaker size is

• Rearrange the surround back speakers as their size

 

unproportioned.

is proportioned.

Warning message

Possible cause

Solution

*

The polarity of the speaker connection is wrong.

Match the polarity of the speaker terminals (see page

 

 

8).

* The signal indicator of the corresponding speaker lights up with the error/warning message.

NOTES

•Before making speaker connections, turn the receiver off and unplug the power cord.

•If you press the source selecting button for the current source on the remote control while an error message is displayed, the receiver cancels Precise Surround Setup and returns to the normal operation mode.

•If multiple errors are detected during Precise Surround Setup, only the most serious error will be shown on the display.

•The warning message is displayed for about 10 seconds and the receiver automatically returns to Precise Surround Setup.

•Depending on the speaker performance or the listening position, there may be a case that the warning message appears even though speaker connections are correct. In such a case, there is no effect on the results of Precise Surround Setup.

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