Troubleshooting

 

 

 

Use this chart to help you solve daily operational problems.

 

 

 

If there are any problems you cannot solve, contact your JVC

 

 

 

service center.

 

 

 

 

For Precise Surround Setup and XM Satellite Radio

 

 

 

operations, see the separated troubleshooting on pages

 

 

 

19 and 28.

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

The power does not come on.

The power cord is not plugged in.

Plug the power cord into an AC outlet.

 

 

 

 

 

The receiver turns off (enters

Speakers are overloaded because of high

1. Stop the playback source.

 

standby mode).

volume.

2. Turn on the receiver again, then turn

 

 

 

 

the volume down.

 

 

 

 

 

 

Speakers are overloaded because of a

Check the speaker wiring. If the speaker

Power

 

short circuit at the speaker terminals.

wiring is not short-circuited, contact your

 

 

 

dealer.

 

 

 

 

The receiver is overloaded because of

Consult your dealer after unplugging the

 

 

high voltage.

power cord.

 

 

 

 

 

“OVER HEAT” flashes on the

The receiver is overloaded because of

Turn the volume down or turn off the

 

display, then the receiver turns

high volume or long time usage.

receiver for a while and turn it on again.

 

off.

 

 

If the receiver turns off soon after doing

 

 

 

 

solutions above, consult your dealer after

 

 

 

 

unplugging the power cord.

 

 

 

 

 

No sound from speakers.

Speaker signal cables are not connected.

Check the speaker wiring, then reconnect

 

 

 

 

if necessary (see page 8) after unplugging

 

 

 

 

the power cord.

 

 

 

 

 

 

Connections are incorrect.

Check the audio connections (see pages

 

 

 

 

9 to 15) after unplugging the power cord.

 

 

 

 

 

 

An incorrect source is selected.

Select the correct source.

 

 

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute (see

 

 

 

 

page 22).

 

 

 

 

 

 

An incorrect input mode (analog or

Select the correct input mode (analog or

 

 

digital) is selected.

digital).

 

 

 

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check the speaker wiring and reconnect

picture

Sounds are intermittently

properly.

if necessary (see page 8) after unplugging

When you use the digital coaxial

This is not a malfunction.

 

 

 

 

the power cord.

and

distorted by the outside noise

connection, the sounds may be

 

such as a lightning discharge.

intermittently distorted by the outside

 

Sound

 

 

noise such as a lightning discharge but

 

 

 

 

 

 

the sound will be restored automatically.

 

 

 

 

 

 

No picture on the TV screen.

Either the video input setting or video

Select the correct settings (see page 21

 

 

output setting is incorrect.

or 34).

 

 

 

 

 

HDMI signals do not come on.

A video or audio format incompatible

Check the video or audio format of the

 

 

with this receiver and/or TV is played.

signal to see if it is compatible with this

 

 

 

 

receiver and/or TV.

 

 

 

 

 

 

An HDCP-compatible TV is not

Connect an HDCP-compatible TV.

 

 

connected.

 

 

 

 

 

 

 

The receiver failed to recognize HDMI-

Disconnect the HDMI cable and connect

 

 

connected components.

it again after unplugging the power cord.

 

 

 

 

 

 

An HDMI cable longer than 5 m (15 ft) is

Use an HDMI cable shorter than 5 m (15

 

 

used.

ft) to assure stable operation and picture

 

 

 

 

quality.

 

 

 

 

 

52