TROUBLESHOOTING GUIDE

Check the following chart before requesting service.

SYMPTOMS

CAUSE

POSSIBLE SOLUTIONS

PAGE

 

 

 

 

 

 

POWER

 

 

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the

7

 

AC outlet.

 

 

 

 

 

 

 

 

 

 

Although the power is on,

Cassette is not inserted.

Insert a video cassette.

32

 

the TV/VCR does not

 

 

 

 

TIMER button is depressed.

Press the TIMER button.

41

 

operate.

 

 

 

 

 

 

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

17

 

 

 

 

 

 

 

Picture control is not adjusted.

Check picture control adjustments.

28, 29

 

 

 

 

 

 

Poor or no picture.

Possible local interference.

Check for source of reception

47

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

Antenna (CATV) connector is not

Check CATV connection or

 

 

 

connected or possible local interfer-

VHF/UHF antenna, reposition

11, 12

 

 

ence.

or rotate antenna.

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

17

 

 

 

 

 

 

 

Picture control is not adjusted.

Check picture control adjustments.

28, 29

 

 

 

 

 

 

Poor or no color.

Possible local interference.

Check for source of reception

47

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

Antenna (CATV) connector is not

Check CATV connection or VHF/

 

 

 

connected or possible local interfer-

UHF antenna, reposition or rotate

11, 12

 

 

ence.

antenna.

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

17

 

 

 

 

 

 

Picture wobbles or drifts.

Antenna (CATV) connector is not

Check CATV connection or VHF/

 

 

connected or possible local interfer-

UHF antenna, reposition or rotate

11, 12

 

 

ence.

antenna.

 

 

 

 

 

 

 

 

Cable TV channel is scrambled.

Try another channel.

17

 

 

 

 

 

 

 

CATV connector is not connected.

Check all CATV connections.

12

 

 

 

 

 

 

No CATV reception.

TV/CATV Mode menu option is set to

Set the TV/CATV Menu option

21

 

the TV mode.

to the CATV mode.

 

 

 

 

 

 

 

 

 

 

Cable TV service interrupted.

Contact your Cable TV company.

12

 

 

 

 

 

 

No reception above

TV/CATV Mode menu option is not

Make sure TV/CATV menu option is

21

 

set to the appropriate mode.

in the appropriate mode.

 

 

 

channel 13.

 

 

 

 

UHF antenna is not connected.

Check UHF antenna.

11

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

Try another channel.

17

 

 

 

 

 

 

 

Antenna (CATV) connector is not

Check CATV connection or VHF/

 

 

 

connected or possible local interfer-

UHF antenna, reposition or rotate

11, 12

 

Poor or no sound.

ence.

antenna.

 

 

 

 

 

 

 

 

Possible local interference.

Check for source of reception

47

 

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

MUTING button is depressed.

Check that MUTING button has

18

 

 

not been pressed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

48

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JVC TV-13142W, TV 13142 manual Troubleshooting Guide, Symptoms Cause Possible Solutions Power, TV Broadcast Reception