Troubleshooting
Check the following points before contacting the JVC service center.
Problem | Possible cause | Possible solution | Reference | |
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No sound/video is | Improper connection. | Connect all cords properly as in | ||
"Connections". | ||||
produced. |
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Headphones are connected. | Disconnect the headphone plug. | 7 | ||
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The clock display is | A power failure occurred or the | Reset the clock. | 16 | |
flashing. | power plug was disconnected. | |||
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| The disc is upside down. | Place the disc on the disc tray with | 22 | |
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Disc playback does not |
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| Leave the main unit turned on, wait |
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start. | Moisture has condensed on the | 3 | ||
| lens. | for approximately 1 or 2 hours, and | ||
| then operate the main unit. |
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A certain point cannot be | The disc is scratched or dirty. | Clean or replace the disc. | 75 | |
played back properly. | An error occurred on the MD. | Record to the MD again. | 51 | |
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The volume of cassette | The head or capstans are dirty. | Clean the head or capstans. | 75 | |
tape playback is low. | ||||
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You cannot record an | The MD/cassette tape is write- | Cancel the | 55, 75 | |
MD/cassette tape. | protected. | |||
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A radio broadcast cannot | No antenna is connected. | Connect an antenna. | 10 | |
be received. | ||||
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A whirring noise is | The main unit is located close to a | Place the main unit away from a TV, |
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TV, computer, or other electric | 3 | |||
produced. | computer, or other electric appliance. | |||
appliance. |
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| You did not set the clock. | Set the clock. | 16 | |
The timer does not work. |
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The main unit is turned on. | After setting the timer, turn off the | 69, 71 | ||
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You cannot operate the | The remote control batteries are | Replace the batteries with new | 8 | |
remote control. | running low. | batteries. | ||
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You cannot operate the |
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main unit with the number | The remote control mode selector | Set the remote control mode selector | 16 | |
buttons on the remote | on the remote control is set to TV. | to AUDIO. | ||
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control. |
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A noise comes from the | The internal cooling fan produces | The noise is not a malfunction. This is | 12 | |
rear of the main unit. | a noise as it rotates. | to prevent excessive heat. | ||
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●If this product does not function properly even after you have implemented the possible solutions given above
Many functions of this product are implemented by microcomputers. If malfunction is caused by thunder or static electricity, or the main unit does not function properly even when you press a button, disconnect the power plug from the AC outlet, wait for a while, and then connect this product again. Then reset the clock.
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