Additional information
39
XV-MK5GSL/LET0236-003A/English
Additional
information
Troubleshooting

Power

Power does not come on.
\Power plug is not inserted securely. Plug in securely.

Operation

“REGION CODE ERROR!” is shown on the TV screen.
\Region code of the inserted disc does not match the unit.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect
the power cord again.
\Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[LOCK] is displayed on the display window and the disc tray
does not open.
\When you press 0 for the disc tray 1 while pressing down 7
on the unit in standby mode, the tray lock function is activated.
The disc trays cannot be opened or closed in this status. To
release this status, press 0 for the disc tray 1 while pressing
down 7 on the unit in standby mode.

Picture

Picture is noisy.
\The unit is connected to a VCR directly and the copyguard
function is activated. Connect the unit so that the picture
signal flows directly to the TV.
\With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
Picture is distorted when using COMPONENT VIDEO OUT or
S-VIDEO output jack(s).
\Both the component connection and S-video connection are
made. Disconnect the unused one.
No picture is displayed on the TV screen or the screen is
blurred or divided into two parts.
\The unit is in the progressive scanning mode though it is
connected to a TV via the VIDEO or S-VIDEO jack. Set the
525i/525p/REMOTE selector on the rear panel to “525i,” or set
it to “REMOTE” and make the Progressive scanning mode
inactive by using the VFP - PROGRESSIVE SCAN button
(see page 4).

Audio

DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 33).
Analog audio output is distorted.
\Set the [OUTPUT LEVEL] preference to [LOW] (see page 33).

MP3/WMA

No sound comes out.
\MP3/WMA disc is recorded with the “packet writing (UDF
format).” It cannot be played.
Files (tracks) are not played in the recorded order.
\This unit plays the files in the alphabetic order. So, the
playback order can vary.
WMA files cannot be played back.
\The file is copy protected.
\The file is recorded with a bit rate under 48 kbps. The unit
does not support such WMA files.

JPEG

No picture is played back, or the screen turns black.
\Format of the files is not the baseline JPEG. The unit supports
only the baseline JPEG format.
The preference display cannot be turned on.
\You cannot turn on the preference display when a JPEG disc
is inserted.

KARAOKE

The KARAOKE function cannot be turned on.
\You cannot turn on the KARAOKE function while playing back
an MP3/WMA disc.
The musical key cannot be shifted.
\You cannot shift the musical key when playing back an Audio
CD with DTS, or a DVD with DTS, MPEG Multichannel or 96
kHz linear PCM.
The multichannel playback cannot be made.
\The KARAOKE function is turned on.
XV-M5GSL(AUSUXUW).book Page 39 Monday, June 23, 2003 3:43 PM