Additional information
Troubleshooting
Power
Power does not come on.
\Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV screen.
\Region code of the inserted disc does not match the unit. Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\Microcomputer malfunction due to lightning or static electricity. Turn off the power and unplug the power cord, then connect the power cord again.
\Moisture condensation caused by a sudden change of temperature or humidity. Turn off the power, then turn it on a few hours later.
\The disc does not allow the operation, or an unplayable disc is inserted. Check and replace the disc (see page 2).
[LOCK] is displayed on the display window and the disc tray does not open.
\When you press 0 for the disc tray 1 while pressing down 7 on the unit in standby mode, the tray lock function is activated. The disc trays cannot be opened or closed in this status. To release this status, press 0 for the disc tray 1 while pressing down 7 on the unit in standby mode.
Picture
Picture is noisy.
\The unit is connected to a VCR directly and the copyguard function is activated. Connect the unit so that the picture signal flows directly to the TV.
\With some discs, the picture may be blurred when [PICTURE SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
Picture is distorted when using COMPONENT VIDEO OUT or
\Both the component connection and
No picture is displayed on the TV screen or the screen is blurred or divided into two parts.
\The unit is in the progressive scanning mode though it is connected to a TV via the VIDEO or
MP3/WMA
No sound comes out.
\MP3/WMA disc is recorded with the “packet writing (UDF format).” It cannot be played.
Files (tracks) are not played in the recorded order.
\This unit plays the files in the alphabetic order. So, the playback order can vary.
WMA files cannot be played back.
\The file is copy protected.
\The file is recorded with a bit rate under 48 kbps. The unit does not support such WMA files.
JPEG
No picture is played back, or the screen turns black.
\Format of the files is not the baseline JPEG. The unit supports only the baseline JPEG format.
The preference display cannot be turned on.
\You cannot turn on the preference display when a JPEG disc is inserted.
KARAOKE
The KARAOKE function cannot be turned on.
\You cannot turn on the KARAOKE function while playing back an MP3/WMA disc.
The musical key cannot be shifted.
\You cannot shift the musical key when playing back an Audio CD with DTS, or a DVD with DTS, MPEG Multichannel or 96 kHz linear PCM.
The multichannel playback cannot be made.
\The KARAOKE function is turned on.
Audio
DVD VIDEO disc playback sound level is lower than TV broadcast sound level.
\Set the [D.RANGE CONTROL] preference to [TV MODE] (see page 33).
Analog audio output is distorted.
\Set the [OUTPUT LEVEL] preference to [LOW] (see page 33).
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