Before You Call (Solutions to Common Problems)
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Oven Control Beeps and Displays any F code error (example FI).
Faulty installation.
Range not leveled.
Bad cooking results,
Surface burners do not light.
Surface burner flame burns half way around,
Surface burner flame is orange.
Fan noise during cooking
operation,
Entire oven does not operate.
Electronic control has detected a fault condition. Press STOP to clear the display and stop the beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press STOP and call Sears or another qualified servicer.
The door was left open and controls set for
Place oven rack in center of oven.
Place a level or a marked glass measuring cup fliied with water on the center of the oven rack.
If the water level is uneven, adjust the leveling legs of the unit (refer to the installation instructions for leveling the range).
If the level is stilt uneven, contact an installing agent to adjust the cabinet cutout flooring.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and level. Contact cabinet maker to correct problem.
Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE until burner ignites and then turn the surface control knob to the desired flame size.
Burner ports are clogged. Clean burners. See "Cleaning the Burner Grates, Burner Caps and Burner Heads" under General Cleaning.
Range power is disconnected from outlet. Be sure cord is securely plugged into the outlet.
Electrical power outage.
Be sure the gas supply to the range is turned "ON"
Burner ports or slots are clogged. With the burner off:, use a
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
A cooling fan may automatically turn on and off: to coot internal parts. This is normal, and the fan may continue to run even after oven is turned off:.
When the oven is first plugged in, or when the power supply to the oven has been interrupted, the display will flash. The oven cannot be programmed until the clock is set. Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer. Power outage. Check house lights to be sure. Call your local electric company. Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Selling Oven Controls to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation. House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been installed and previously operating. Call Sears or another qualified servicer.
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