Troubleshooting
CD
Symptoms | Solution | Ref. page |
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A CD does not play back | Load the disc correctly with the label side facing | 30 |
when loaded. | towards the front of the main unit. |
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| Clean the disc. (See <Care and Storage>.) | 83 |
| Allow any condensation to evaporate. (See <Be careful | 83 |
| against condensation>.) |
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| Close the slide door. | 30 |
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No sound output. | Press the [CDE] key. | 30 |
| Clean the disc. (See <Care and Storage>.) | 83 |
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Playback skips. | Clean the disc. (See <Care and Storage>.) | 83 |
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Some audio files can't | The system will not play audio files that are corrupted. | — |
be played back. | Make sure the audio file is supported for playback on | 25 |
| the system. |
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Delay before playback | A large number of folders or files can cause delay prior | 25 |
starts. | to playback. |
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TAG information is not | Refer to <Supported Audio Files> to check which TAG | 25 |
displayed correctly. | information can be displayed on this system. |
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CD does not eject. | Slide the slide door towards the back of the main unit | — |
| to stop playback and eject the disc. |
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| If this does not cause the CD to eject, perform the |
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| following procedure to eject it. |
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| 1Check that the source is CD. |
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| (If music is playing, press the [F] key to stop |
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| playback.) |
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| 2Slide the slide door towards the back of the main |
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| unit to open it. |
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| 3Hold down the main unit’s [F] key for more than |
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| two seconds. |
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| Press and hold the [F] key until the CD comes all |
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| the way out of the main unit. |
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| If this does not eject the CD, request servicing. |
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Components connected to the [D.AUDIO IN] terminal
Symptoms | Solution | Ref. page |
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|
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The main unit and | Use a dedicated cable for connection. | 16 |
remote control cannot | Check whether the connected model is compatible. | 48 |
control a Kenwood |
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digital audio player. |
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80