Troubleshooting

CD

Symptoms

Solution

Ref. page

 

 

 

A CD does not play back

Load the disc correctly with the label side facing

30

when loaded.

towards the front of the main unit.

 

 

Clean the disc. (See <Care and Storage>.)

83

 

Allow any condensation to evaporate. (See <Be careful

83

 

against condensation>.)

 

 

Close the slide door.

30

 

 

 

No sound output.

Press the [CDE] key.

30

 

Clean the disc. (See <Care and Storage>.)

83

 

 

 

Playback skips.

Clean the disc. (See <Care and Storage>.)

83

 

 

 

Some audio files can't

The system will not play audio files that are corrupted.

be played back.

Make sure the audio file is supported for playback on

25

 

the system.

 

 

 

 

Delay before playback

A large number of folders or files can cause delay prior

25

starts.

to playback.

 

 

 

 

TAG information is not

Refer to <Supported Audio Files> to check which TAG

25

displayed correctly.

information can be displayed on this system.

 

 

 

 

CD does not eject.

Slide the slide door towards the back of the main unit

 

to stop playback and eject the disc.

 

 

If this does not cause the CD to eject, perform the

 

 

following procedure to eject it.

 

 

1Check that the source is CD.

 

 

(If music is playing, press the [F] key to stop

 

 

playback.)

 

 

2Slide the slide door towards the back of the main

 

 

unit to open it.

 

 

3Hold down the main unit’s [F] key for more than

 

 

two seconds.

 

 

Press and hold the [F] key until the CD comes all

 

 

the way out of the main unit.

 

 

If this does not eject the CD, request servicing.

 

 

 

 

Components connected to the [D.AUDIO IN] terminal

Symptoms

Solution

Ref. page

 

 

 

The main unit and

Use a dedicated cable for connection.

16

remote control cannot

Check whether the connected model is compatible.

48

control a Kenwood

 

 

digital audio player.

 

 

 

 

 

80C-707I