Troubleshooting Guide

Hands-free

 ?  The hands-free talk volume is low.

The hands-free talk volume is set at a low level.

The hands-free talk volume can be adjusted independently. Adjust it during hands-free talk. “Mic Gain” and “NR Level” <Bluetooth Setting> (page 48).

 ?  No sound is heard from the rear speakers.

You are talking in the hand-free talk mode.

No sound is heard from the rear speakers in the hands-free talk mode.

 ?  No beep is heard at reception of an incoming call.

No beep is heard depending on the type of your cell-phone.

The “Call Beep” of <Bluetooth Setting> (page 48) is set ON.

 ?  Voice is not recognized.

The vehicle window is open.

If the surrounding noise is large, voice cannot be recognized properly. Close the vehicle windows to reduce noise.

Small voice.

If voice is too small, it cannot be recognized properly. Speak into the microphone a little more loudly and naturally.

The person uttering the voice tag is not the one who registered the it.

Only the voice of the person who registered the voice tag can be recognized.

The messages shown below display your systems condition.

TOC Error:

• No disc has been loaded in the disc

 

magazine.

 

• The CD is quite dirty. The CD is upside-

 

down. The CD is scratched a lot.

ERROR 05:

The disc is unreadable.

ERROR 77/Mecha Error:

The unit is malfunctioning for some reason.

Press the reset button on the unit. If the “ERROR 77”/“Mecha Error” code does not disappear, consult your nearest service center.

ERROR 99: Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason.

Check the disc magazine. And then press the reset button on the unit. If the “ERROR 99” code does not disappear, consult your nearest service center.

CD-IN (Blink): The CD player section is not operating properly.

Reinsert the CD. If the CD cannot be ejected or the display continues to flash even when the CD has been properly reinserted, please switch off the power and consult your nearest service center.

Protect (Blink):

The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.

Wire or insulate the speaker cable properly and press the reset button. If the “Protect” code does not disappear, consult your nearest service center.

Unsupported File:

An Audio file is played with a format that this unit can’t support.

Copy Protection:

A copy-protected file is played.

Read Error:

The file system of the connected USB device

 

is broken.

 

Copy the files and folders for the USB

 

device again. If the error message is still

 

displayed, initialize the USB device or use

 

other USB devices.

No Device:

The USB device is selected as a source

 

although no USB device is connected.

 

Change the source to any source other

 

than USB. Connect an USB device, and

 

change the source to USB again.

No Disc:

Insert a playable disc into the loading slot.

N/A Device: • An unsupported USB device is connected.

•Connection to the iPod has failed.

Check that the connected iPod is an iPod that is supported. See <iPod/iPhone that can be connected to this unit> (page 60) for information on supported iPods.

Disconnect the USB device or the iPod, and reconnect it.

No Music Data/Error 15:

•The connected USB device contains no playable audio file.

•Media was played that does not have data recorded that the unit can play.

USB ERROR:

Some trouble may have occurred to the

 

connected USB device.

 

Remove the USB device, then cycle the

 

power switch to ON. If the same display is

 

repeated, use another USB device.

iPod Error:

Connection to the iPod has failed.

 

Remove the USB device and then

 

reconnect it.

 

Reset the iPod/iPhone.

72KDC-X995/ KDC-BT948HD