Kobe Range Hoods RA3830SQ, RA3836SQ installation instructions Trouble Shooting

Models: RA3830SQ RA3836SQ

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TROUBLE SHOOTING

TROUBLE SHOOTING

Issue

Possible Cause

Solution

After Installation,

The power is not on.

Make sure the circuit breaker and the unit’s power is

both motors and

 

ON. Use a voltage meter to check the power supply.

lights are not

The wire connection is not secure.

Check and tighten wire connection.

working.

The control panel and processor board

Check wire continuity from control panel to processor

 

wiring are disconnected.

board.

 

The motor transformer is defective.

Check the power input and power output on the

 

 

motor transformer.

 

 

If it’s needed, replace the motor transformer.

 

 

 

 

The control panel and processor board is

Replace the control panel or processor board.

 

defective.

 

Lights are

The motor(s) is defective.

Replace the motor.

working, but

The capacitor(s) is defective.

Replace capacitor(s).

motor(s) is not.

The control panel or processor board is

Replace the control panel or processing board.

 

defective.

 

The range

The blower system is not secure.

Tighten the turbine impeller/squirrel cage and air

hood is

 

chamber.

vibrating.

The turbine impeller/squirrel cage is

Replace the turbine impeller/squirrel cage.

 

not balanced.

 

 

Hood is not secured in place.

Check the installation of hood, tighten the

 

 

mounting bracket.

The motor is

Halogen Light bulb(s) is defective.

Try placing the trouble light bulb(s) to a working

working, but

 

socket, if the bulb(s) still doesn’t work; replace

the lights are

 

the halogen light bulb(s).

not working.

The light wiring(s) is loose.

Check wire continuity from processor board to

 

 

light transformer to halogen light housing(s).

 

Light transformer is defective.

Check power input and power output on the light

 

 

transformer. If it’s needed, replace the light

 

 

transformer.

 

The control panel or processor board is

Replace the control panel or processing board.

 

defective.

 

 

 

 

The range

The range hood is installed outside of

Adjust the clearance between the range hoods

hood is not

the manufacture recommended

and cook top to 27” to 30”. For Island range

venting out

clearance.

hood, the clearance between the range hoods

correctly.

 

and cook top is 30” to 36”.

 

There is no make-up air inside the

Open the window to enhance the performance

 

house.

of the range hood by creating a sufficient make-

 

 

up air.

 

Obstacle blocking the pipe work.

Remove all obstacles from the duct work.

 

 

 

 

The pipe size is smaller than the

Change the ducting according to the

 

suggested pipe size.

manufacture suggestion.

Cold air is

The pipe connection is not properly

Check the pipe installation.

coming into the

sealed.

 

home.

The damper is not properly installed or

Check the damper installation.

 

is missing from the installation.

 

 

The damper is not installed.

By installing the damper, it will help to eliminate

 

 

air backflow.

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Kobe Range Hoods RA3830SQ, RA3836SQ installation instructions Trouble Shooting