Problem/Message | Possible Solution | ||
|
| ||
|
| ||
Printer applications do | 1. Check that: | ||
not appear on the Main | • the power cord is connected. | ||
screen of the Kiosk that | |||
• | the printer is turned on. | ||
is connected to an | |||
APEX. | • | the USB cable or Ethernet cable is | |
|
| connected to the printer and the APEX | |
|
| processor. | |
| • there is no printer error. | ||
| 2. Check that the Enablement software for | ||
| the DL2100 Printer is installed on the | ||
| Kiosk. | ||
| 3. Run Device Health Check to make sure | ||
| the printer is recognized by the APEX. | ||
| 4. Resatellite the Kiosk. From the Main | ||
| screen of the Kiosk, touch: | ||
| • | [Setup] | |
| • | [Configure System Settings] | |
| • | [Kiosk Network] | |
| • | [Join/Leave Kiosk Network] | |
| • next to “Single Kiosk” | ||
| • | [Save] | |
|
| The Kiosk restarts. | |
| 5. Touch: | ||
| • | [Setup] | |
| • | [Configure System Settings] | |
| • | [Kiosk Network] | |
| • | [Join/Leave Kiosk Network] | |
| • next to “Join Kiosk Network” | ||
| • | [Save] | |
|
| The Kiosk restarts. | |
| 6. If the problem persists, contact KODAK | ||
| Service and Support. | ||
|
|
| |
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