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Chapter 11
Telephone Customer SupportIf you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.
Before You Call
!Have the camera or camera dock connected to your computer.
!Be at your computer.
!Have the following information available:
Operating system__________________________________________
Processor speed (MHz)________________________________ _____
Computer model _____________________________________ _____
Amount of memory (MB) _____________________________ _______
Exact error message you received_______________________________
Version of Kodak EasyShare software CD________________________
Camera serial number____________________________________ __