Troubleshooting and support

Screen message

Try one or more of the following

Printing error.

Make sure your printer is on and the USB cable is

 

securely connected (page 13).

 

Check your printer for more info.

 

 

Time out occurred while printing.

Check cables and printer supplies. Print again.

 

 

Unable to create file. Device write

The frame was unable to copy the picture.

protected or full.

Insert a different card or device (page 5), or change

 

Disk full.

the picture location setting (page 8).

 

Remove write protection, unlock card.

 

Delete pictures from card.

 

 

Unable to get dynamically

DHCP (see Glossary) is not enabled at the router.

assigned IP address.

Make sure your router is properly configured and

 

 

DHCP is enabled.

 

Contact your system administrator or the person who

 

set up your wireless network.

 

 

Verify network settings.

Contact your system administrator or the person who

 

set up your wireless network.

 

 

Verify security code.

You have network security turned on.

 

Enter the security code you created when you set up

 

your wireless network.

 

Contact your system administrator or the person who

 

set up your wireless network.

 

 

Write failed. Select another

The frame was unable to copy the picture.

location.

Insert a different card or device (page 5), or change

 

 

the picture location setting (page 8).

 

 

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www.kodak.com/go/support

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Kodak EX811, EX1011 manual Screen message Try one or more of the following, Check your printer for more info