Troubleshooting
www.kodak.com/go/support 45
Pictures are
cropped
■Change the picture size or resolution on your digital camera to 3:2. See
your camera user’s guide for details.
■Adjust cropped pictures using Kodak EasyShare software on your
computer.
■Select the proper paper size in print options if you are printing from an
application on your computer.
NOTE: Croppin g may vary depending on the select ed picture size (page 14).A selected
picture does not
print.
■The image file may be corrupt. Review the picture on the cam era or
computer and delete, if necessary.
■The image file may not be JPEG format. The printer dock can onl y print
JPEG files in stand alone m ode. Conn ect to a compute r (page 22) and use
EasyShare software to print BMP and TIFF formats (page 24).
Nothing
happens when
you try to print
■Check the power connections (page 3) or printer battery connection
(page35).
■Check the USB cable (page 13) and camera connections (pa ge 7).
■Remove the paper-tray. Check that paper is properly loaded, then re-load
the tray (page6).
■Load paper if the Paper light glows amber (page4).
■Make sure the color cartridge is properly installed (page 5). Install a n ew
cartridge if the Cartridge light is on.
Nothing
happens when
you try to print
(from docked
camera)
■Reseat the camera on the printer dock (page 7).
■Re-establish the connection. Remove the camera, the n reseat it on the
printer dock.
■Make sure there is at least one picture in the camera’s internal memory
or memory card.
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
■Check the USB connections from the PictBridge compatible device to th e
printer dock (page 13).
■Re-establish the connection: disconnect, then re connect the USB cable
from the PictBridge compatible device to the printer dock.
■Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
If... Try the following