46 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
(from computer)
■Make sure your computer meets the minimum system requirements.
Upgrade your system, if necessary (see Helpful link s, page55).
■Check the USB connections from the printer dock to t he computer
(page22).
■The computer may be transferring pictures. Cancel the transfer (page32),
then try to print again.
■Close unnecessary software applications. Disconnect then reconnect the
USB cable from the printer dock to the compute r (page22).
■Access the printer menu for your system. Remove check mark s next to
Pause Printing and Offline, if checked.
■Install Kodak EasyShare software (page20). If you choose Custom
installation, make sure to install the printer driver.
■Uninstall, then reinstall Kodak EasyShare software (page20).
Printing is slow
NOTE: When printing a large number of prints, printing may slow down to prevent the print head from overheating.■Move the printer dock from direct sunlight; operate in a
temperature-controlled environment.
■Do not block the cooling vents; keep them clean (page 1).
■Close unnecessary software applications.
■Make sure your computer meets the minimum system requirements.
Upgrade your system, if necessary (see Helpful link s, page55).
If... Try the following