www.kodak.com/go/support 41
9Troubleshooting
For step-by-step product support, visit www.kodak.com/go/g600support and select
Interactive Troubleshooting and Repairs. Select FAQs to learn how to perform a
Diagnostic test (identifies common problems).
Printing problems
If... Try the following
Paper does not
feed
(Pap er l ig ht m ay
glow red)
IMPORTANT:
Use only Kodak color cartridge & paper kits (with
symbol) for your printer dock. Do not use inkjet paper.
■The paper-tray may be empty. Load paper (page 4), re-install the tray,
then press .
■Check the paper:
1 Remove the paper-tray (page 6).
2 Inspect the paper supply. Make sure the pa per is not damaged.
Replace with new paper, if necessary.
3 Carefully "fan" the paper to keep the sheets from sticking together.
4 Relo ad the t ray. Do not load more than 30 sheets of paper
(see
upper limit line, , inside tray)
.
5 Re-install the tray, then press to resume printing.
■Clean the paper-feed rollers (page39).
Multiple sheets
of paper are
pulled through
printer
1Remove the paper-tray (page 6).
2Remove the paper supply from the tray. Carefully "fan" the paper to
keep the sheets from sticking together.
3Reload the tray. Do not load more than 30 sheets of paper
(see
upper limit line, , inside tray)
.
4Re-install the tray, then press to resume printing.