5

Troubleshooting

Camera problems

For step-by-step product support, visit www.kodak.com/go/p712support and select Interactive Troubleshooting and Repairs.

 

If...

Try one or more of the following

 

Camera does not

Remove battery and verify that it’s the correct type, then

 

turn on

reinsert it.

 

 

Insert a charged battery.

 

Camera does not turn off

 

Place the camera on a Kodak EasyShare camera dock (sold

 

and the lens does not

 

retract

separately), then try again.

 

 

Connect the camera to a Kodak 5-volt AC adapter (sold

 

Camera buttons and

 

separately), then try again. See page 88 for more battery

 

controls do not function

 

information.

 

 

 

 

 

 

Lens does not extend when

Confirm that the battery in camera is charged.

 

camera turns on or does not

Turn camera on and off again.

 

retract

Lens doesn’t extend in Favorites.

 

 

 

 

If problem still exists, get help (see page 75).

 

 

 

 

EVF/LCD screen is black or

Remove the lens cap.

 

does not turn on

Push the EVF/LCD toggle button to change display.

 

 

Press any button to restore the EVF/LCD from power off.

 

 

 

 

In Review, a blue or black

Transfer the picture to the computer.

 

screen is displayed instead

Transfer all pictures to the computer (see page 19).

 

of a picture

Take another picture. If problem still continues try internal

 

 

 

 

memory and/or another memory card.

 

 

 

 

Pictures remaining number

Continue taking pictures. The camera is operating normally.

 

does not decrease after

(The camera estimates the number of pictures remaining after

 

taking a picture

each picture is taken, based on picture size and content.)

 

 

 

69

www.kodak.com/go/support

Page 76
Image 76
Kodak P712 manual Camera problems, Try one or more of the following