71 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
If... Try one or more of the following
Computer does not
communicate with
the camera
■Insert a charged battery (page 2).
■Turn on t he ca me ra.
■Make sure proper USB cable is securely connect ed on camera and
computer port (page 19). (If using an EasyShare dock, c heck all
cable connections. Make sure the camera is seated on t he dock.)
■Make sure the EasyShare software is installed (page 18).
Pictures do not
transfer to computer
■Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTS C or PAL, page 48).
■Make sure the external device settings are correct (see the device’s
user’s guide).