Solving Other Problems
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Symptom | Cause | Solution |
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Printer | The power cord is not | Turn off the printer, confirm that the |
power is not | correctly plugged into | power cord is correctly plugged into the |
on. | the outlet. | outlet, and then turn on the printer. |
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| Something is wrong | Plug another electrical appliance into |
| with the outlet con- | the outlet and see whether it operates |
| nected to the printer. | properly. |
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| The power switch is | Turn the power switch off (O position), |
| not correctly turned | then turn it back to the on (I position). |
| on (I position). |
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| The printer is con- | Use a power source with the specifica- |
| nected to an outlet | tions listed in appendix A, “Technical |
| with a voltage or fre- | Specifications.” |
| quency that does not |
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| match the printer |
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| specifications. |
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Printing | The printer is set to a | It takes more time to print with special |
takes too | slow printing mode | media. When using regular paper, |
much time. | (for example, thick | make sure that the media type is set |
| stock). | properly in the driver. |
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| The printer is set to | It takes time for printing to start in |
| power saving mode. | power saving mode. |
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| The job is very com- | Wait. No action needed. |
| plex. |
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| A toner cartridge for a | Install a KONICA MINOLTA toner |
| different region or an | cartridge approved for your specific |
| unapproved toner | printer. |
| cartridge is installed. |
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Blank pages | One or more of the | Check the toner cartridges. The image |
are printed. | toner cartridges are | will not print correctly or not at all, if the |
| defective or empty. | cartridges are empty. |
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| The wrong media is | Check that the media type set in the |
| being used. | driver matches the media loaded in the |
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| printer. |
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Solving Other Problems |