Solving Problems with Printing Quality
Symptom | Cause | Solution | ||
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Nothing is | One or more of the | Remove the toner cartridges and | ||
printed, or | toner cartridges may | check if any is damaged. | ||
there are | be defective. |
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blank spots |
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The imaging cartridge | Remove the imaging cartridge and | |||
on the | ||||
may be defective. | check for damage. If it is damaged, | |||
printed page. | ||||
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| replace it. | |
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| The media is moist | Adjust the humidity for media storage. | |
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| from humidity. | Remove the moist media and replace it | |
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| with new, dry media. | |
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| The media set in the | Load the correct media in the printer. | |
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| printer driver mis- |
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| matches the media |
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| loaded in the printer. |
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| The power source | Use a power source with the proper | |
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| does not match the | specifications. | |
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| printer specifications. |
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| Several sheets are | Remove the media from the tray and | |
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| being fed at the same | check for static electricity. Fan plain | |
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| time. | paper or other media, and replace it in | |
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| the tray. | |
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| Media is not set prop- | Remove the media, tap it to straighten | |
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| erly in the tray. | it out, return it to the tray, and realign | |
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| the media guides. | |
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Entire sheet | One or more of the | Remove the toner cartridges and | ||
is printed in | toner cartridges may | check for damage. If it is damaged, | ||
black or | be defective. | replace it. | ||
color. |
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The imaging cartridge | Remove the imaging cartridge and | |||
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| may be defective. | check for damage. If it is damaged, | |
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| replace it. | |
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Solving Problems with Printing Quality |