Symptom | Cause | Solution | |
Image is too | The print head win- | Clean the print head window. | |
light; there is | dow is dirty. |
| |
low image | The media is moist | Remove the moist media and replace | |
density. | |||
from humidity. | with new, dry media. | ||
| |||
| There is not much | Replace the toner cartridge. | |
| toner left in the car- |
| |
| tridge. |
| |
| One or more of the | Remove the toner cartridges and | |
| toner cartridges may | check for damage. If it is damaged, | |
| be defective. | replace it. | |
| Media type is set | When printing envelopes, labels, post- | |
| incorrectly. | cards, thick stock, or letterheads, spec- | |
|
| ify the appropriate media type in the | |
|
| printer driver. | |
Image is too | One or more of the | Remove the toner cartridges and | |
dark. | toner cartridges may | check for damage. If it is damaged, | |
| be defective. | replace it. | |
| The imaging cartridge | Remove the imaging cartridge and | |
| may be defective. | check for damage. If it is damaged, | |
|
| replace it. | |
Image is | One or more of the | Remove the toner cartridges and | |
blurred; | toner cartridges may | check for damage. If it is damaged, | |
background | be defective. | replace it. | |
is lightly | The imaging cartridge | Remove the imaging cartridge and | |
stained; | |||
may be defective. | check for damage. If it is damaged, | ||
there is | |||
| replace it. | ||
insufficient |
| ||
|
| ||
gloss of the |
|
| |
printed |
|
| |
image. |
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Solving Problems with Printing Quality |