General Guide, If the printer does not print | Kyocera FS-1200

5.1. General Guide

Chapter 5

Troubleshooting

This chapter explains how to handle printer problems which may or may not occur. The pro- cedures are easy to follow. If a problem persists after you have completed the appropriate troubleshooting procedures, call for the assistance of a service person.

5.1.General Guide

If the printer does not print

If nothing is displayed on the message display on the front control panel, then you probably have a power problem. See section 5.2.

If the printing is abnormal

With the printer on-line and ready, press the STATUS key to print a status page. You can also optimize print quality using the KIR test pattern printed at the bottom of the status page. To adjust the print status, see Chapter 2.

❒If the result is normal, you may have an interface problem. See section 5.3.

❒If the result is not normal, you have a print quality problem. See section 5.4.

If a maintenance message is displayed on the message display:

❒See section 5.5. (For a paper jam, see section 5.6.)

If the printer does not print the entire page or indicatesý0HPRU\ RYHUIORZ on its message display, try adding optional memory. To add optional memory, see Chapter 1.

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Kyocera FS-1200 manual General Guide, If the printer does not print, If the printing is abnormal

Contents

FS-1200 Introduction Limitation of Remedies Limited WarrantyLicense General Typeface Trademark Acknowledgement FCC statement Conforming to the Class B limits Important note on the interface connectors Interface connectorsSafety information Laser safety Ozone concentration Cdrh regulations Declaration of Conformity U.S.A CE Marking Directive Viii Declaration of Conformity Australia Disclaimer Canadian Department of Communications compliance statementISO Moving the Printer Prolonged Non-Use and Moving the PrinterProlonged Non-use Action program Energy Kyocera ECO-PRODUCT Introduction Maintenance FeaturesPrint Engine Features Software Features Options CD-ROM Kyocera Digital Library Prescribe 2e Programming Manual on CD-ROM Table of Contents Xvi Xvii Appendix C Host Computer Interface Serial RS-232C/RS-422A Interface Option Places to Avoid Positioning the PrinterClearance Voltage Temperature 10C to 32.5C 50F to 90.5F Humidity 20% to 80%Basic requirements Frequency Power Supply Unpacking and Inspection List of Shipped Components Names of Parts Front View Interior View Rear View Open the top cover Setting Up and InterfacingInstall the toner container Install the waste toner bottle Close the top cover Open the side cover on the left side of the printer Adjust the paper guides in the cassette and add paper Clip Install the face-up output tray Open the paper stopper on the face-down output tray Parallel interface Attach the power cordConnect the printer to the computer Test the interface with the computer Set the emulation modePrint a status Install the printer driver Windows 95/Windows CD-ROM Drive Name\drivers\Language\pcl\9x Windows CD-ROM Drive Name\drivers\Language\kpdl\9x MP Multi-Purpose Tray Feeding First Mode Automatic Manual FeedingCassette Mode Duplex Printing from the MP tray First Mode Automatic Manual Feeding MP Multi-Purpose Tray Feeding Cassette Mode Feeding Envelopes To Remove the Memory Card Memory CardHandling a Memory Card Removing the Main Circuit Board Memory Expansion InstallationPrinting condition Resolution 300 dpi 600 dpi Withdrawing the Main Circuit Board from the Printer Dimm to be used Installing and Removing The DimmInstalling Dimm Testing the Expansion Memory Removing Dimm Operating the Laser Printer Control Panel Message Display Interface IndicatorResolution Indicator Message Meaning Paper Size Indicator Copy Indicator Symbolic Indicators Indicator Name Description Control Keys Key Function Stack Selection Operating ProceduresSwitching Power On Feed Selection On-line/Off-line Setting Canceling Printing Status Printout Sample Status Form Feed Function Default Setting Using the Mode Select MenuMode Select Menu 2SWïý 520ý ý ý ý ý ý ý Configuring Interfaces Parallel Interface Setting the RAM Disk Size RAM Disk Operations Reading Fonts/Data from a Memory Card Operating a Memory CardHints on Writing Fonts to the Memory Card Writing Data to a Memory Card Deleting Data from a Memory Card Formatting a Memory Card Printing a list of data names Setting Custom Sizes Duplex path Setting the Paper TypeCassette, Media Type and Custom Settings Making Settings Paper Type User Setting Submenus displayed Selection parameters Description Lvdeoh Sleep Ecopower Mode Cancel key Dumping Received Data KIR 2 Level Dark vertical stripes Ecoprint ModeOptimized stripes White vertical stripes Adjusting the Print Density Resource Protection Setting the Audio Warning Buzzer Type of Error and Corresponding Audio Alarm Buzzer Setting the Audio Warning Buzzer Fonts Internal Fonts Font Number Font samples List of FontsInternal Scalable and Bitmap Fonts List of Fonts Kpdl Fonts List of Fonts Toner Kit to be Used Toner Kit ReplacementToner kit replacement interval Supplying Toner To replace the toner container, proceed as follows Toner Kit Replacement Replace the Waste Toner Bottle Do not cap the new waste toner bottle Main Charger Unit CleaningCleaning the Charger Wire Cleaning the Grid Paper Feed Unit If the printing is abnormal General GuideIf the printer does not print Power Problems Interface Problems All-black printout Print Quality ProblemsCompletely blank printout Check the developer unit Black or white vertical streaks Clean the charger wireDropouts, horizontal streaks, stray dots Check the control panel Faint or blurred printing Grey background Check the paper chute and the ramp Dirt on the top edge or back of the paperCharacters out of position Check the transfer roller Symbolic Indicators Indicators and MessagesIndicators Message Corrective Action Maintenance MessagesMaintenance Messages DOO Vhuylfh Ning to ensure correct reading of the memory card Error MessagesError Messages 0025&$5 HUUúú Printer Symbol Correcting a Paper Jam Rear Cover Power consumption Drum cleaningPower requirements Printing method Printer Specifications Specification Paper SpecificationsTable B.1 Specifications General Guidelines Composition Selecting the Right PaperCondition of the Paper Paper Size Smoothness Basis WeightMoisture Content Thickness Caliper Special Paper Paper type Media type Transparency Table B.3 Transparency SpecificationsTable B.4 Adhesive Label Specifications Adhesive-Backed Labels Preprinted Paper EnvelopesColored Paper Recycled Paper Parallel Interface Parallel interface communication modes Pin In/out Description Interface SignalsTable C.1. Parallel Connector Pin Assignments Error* nFault Pin Data 0 1 to Data 7 8 Pins 2 toPaper Empty PError Pin Power Ready Pin RS-232C interface Interface SignalsSerial RS-232C/RS-422A Interface Option RS-422A interface Overview of Signals RS-422ASerial Connector RS-422A interface voltage levels RS-232C/RS-422A Protocol Preparing an RS-232C Cable Prescribe Frpo D0 commandRS-232C Cable Connection H7 Buffer nearly-empty threshold Connecting the Printer to the Computer Index Memory Card Index-2 Mode Select Menu Basic Operations During Mode Selection From Previous To 495 seconds