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Kyocera FS-9130DN, FS-9530DN manual Tips, Troubleshooting, Operation Guide

Models: FS-9130DN FS-9530DN

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Troubleshooting

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the above guidelines will not solve, try the following:

•Turn the printer power off and wait for several seconds. Then, turn on the printer.

•Reboot the computer which sends the print jobs to the printer.

•Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.

•Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.

•If the printer prints garbage characters or stalls when the computer is turned on, particularly when the printer is connected to the computer under Windows 98 via the parallel port, rename device driver file drvwppqt.vxd. This file may be located in Windows\System\Iosubsys or Arcada\System folder. For technical details, visit Microsoft web site for the device driver.

OPERATION GUIDE

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Kyocera FS-9130DN, FS-9530DN manual Tips, Troubleshooting, Operation Guide

Contents

FS-9130DN FS-9530DN Operation GuidePage OPERATION GUIDE ContentsOPERATION GUIDE BY IMPROPER INSTALLATION Legal and Safety InformationNotice on Software Regarding TradenamesOPERATION GUIDE 1. License License AgreementsIBM Program License Agreement 2. Limited Warranty4. General 3. Limitation of RemediesOPERATION GUIDE Monotype Imaging License Agreement Typeface Trademark AcknowledgementOPERATION GUIDE OPERATION GUIDE Compliance and ConformityFCC Statement for users in the United States viiiOPERATION GUIDE Precautions for UseRadio Frequency Transmitter Safety InformationLaser Safety Laser NoticeOPERATION GUIDE Caution LabelsOPERATION GUIDE CDRH RegulationsOzone Concentration Declaration of Conformity for U.S.AOPERATION GUIDE CE Marking Directivexiii Canadian Department of Communications Compliance Statement Declaration of Conformity AustraliaOPERATION GUIDE Duplex Printing EN ISODisclaimer Energy Saving Control FunctionOPERATION GUIDE Energy Star ENERGY STAR Programxvii OPERATION GUIDExviii SymbolsWarning of prohibited action Disassembly prohibited Alert of required action Remove the power plug from the outletOPERATION GUIDE Installation PrecautionsOther Precautions EnvironmentOther Precautions Power Supply/Grounding the MachineOPERATION GUIDE OPERATION GUIDE Handling of Plastic BagsOPERATION GUIDE Precautions for UseCautions when Using the Machine xxiiOPERATION GUIDE Do not pull the power cord when removing it from the outlet. If the power cord is pulled, the wires may become broken and there is a danger of fire or electrical shock. Always grasp the power plug when removing the power cord from the outletxxiii Keep the Toner Container out of the reach of children Cautions when Handling ConsumablesOther Precautions Never open the toner container or waste toner boxAfter use, always dispose of the Toner Container in accordance with Other PrecautionsOPERATION GUIDE OPERATION GUIDE xxvi5 Specifications Guide to the Operation Guide3 Maintenance 4 TroubleshootingConvention ConventionsReplacement on page out when holding the front of the1 Machine Parts 1112 110 1314 Components at the Front of the Printer8 MP Multi-Purpose Tray 9 Main Switch 10 Top Tray 11 Toner Container 12 Toner Container Release Lever 13 Waste Toner Box 14 Cleaning Brush17 Handles for Transport 18 Left Cover 19 Lock Lever 20 Left Cover Components at the Left and the Rear of the Printer15 Power Cord Connector 16 Option Unit Connector Machine PartsMachine Parts Components at the Right of the Printer25 Parallel Interface Connector 26 Option Hard Disk Unit Slot HDD 27 Network Interface Connector 28 USB Interface Connector B1Printing from Application Software 2 Printing OperationThis chapter contains explanations on the following topics Loading Printer DriverPrinting Operation Loading Printer DriverOPERATION GUIDE Printing Operation Printing from Application SoftwareOPERATION GUIDE OPERATION GUIDE Printing OperationThis chapter contains explanations on the following topics 3 MaintenanceToner Container Replacement Cleaning the PrinterToner Container Waste Toner Box General InformationMaintenance Also, the internal parts need periodic cleaningMaintenance Toner Container ReplacementFrequency of toner container replacement Understanding Messages Requesting Toner Container ReplacementMaintenance Replenishing TonerOPERATION GUIDE 5 Lightly tap the new toner on the top 5 to 6 times Maintenancegently lift the toner container of ittimes or more to loosen and mix the toner inside MaintenanceOPERATION GUIDE Maintenance Replacing the Waste Toner BoxOPERATION GUIDE back MaintenancePeel off the backing paper to gain access to sticker B Peel sticker A off the waste toner boxof it MaintenancePeel sticker B off the waste toner box Stick sticker B down over top of sticker A at the backOPERATION GUIDE MaintenanceFit the new waste toner box to the printer Close the front cover 3-10OPERATION GUIDE Cleaning the PrinterCleaning the Filters MaintenanceAfter cleaning the filters, proceed to next section MaintenanceClean the filters using a vacuum cleaner or a dry cloth After cleaning, replace the filters in their original positionsOpen the front cover all the way The Inside of the PrinterMaintenance 2 Remove the blue colored cleaning brushOPERATION GUIDE Maintenancewith the separator 3-144 Troubleshooting Indicators and Messages on page General GuidelineTroubleshooting SymptomTroubleshooting TipsOPERATION GUIDE Clean the separator Print Quality ProblemsTroubleshooting Toner Container Replacement on pageCheck the toner container installation TroubleshootingCheck the EcoPrint setting Refer to Toner Container Replacement on pageCorrective Action Troubleshootingfree cloth. Refer to Toner Container Replacement on page Printed ResultsTroubleshooting Indicators and MessagesIndicators Maintenance MessagesOPERATION GUIDE TroubleshootingMessage Corrective Actiononly displayed when there is an option paper feeder installed TroubleshootingTurn off the printer and reinstalled in the correct slot The maintenance kit MK-710 for FS-9130DN and FS-9530DN needs to beMessage TroubleshootingToner low. Refer to Toner Container Replacement on page Replacement on pageMessage Error MessagesTroubleshooting internal memory. Try adding more memory or changing resolution4-12 TroubleshootingMessage Corrective Action04 No disk space. Clean up files TroubleshootingYou can abandon printing by CANCEL 01 Format error. Try turning the power off and on againPaper jam Correcting a Paper JamTroubleshooting Paper jam messagelocation TroubleshootingPaper jam message DescriptionOPERATION GUIDE Paper CassetteTroubleshooting 4-16OPERATION GUIDE MP TrayInside the MP transport Troubleshootingjammed paper Troubleshooting2 Remove the jammed paper Push the lever gray colored to raise the duplex unit and remove theOPERATION GUIDE TroubleshootingTurn the knob clockwise to release the jammed paper from the MP transport tray sectioncover TroubleshootingOpen the MP transport tray cover and remove any jammed paper If the paper has been torn, remove the jammed paper4-21 Jam in Left CoverTroubleshooting OPERATION GUIDEClose left cover Open left cover Left CoverTroubleshooting If there is jammed paper in the output section, remove itOPERATION GUIDE Document FinisherTroubleshooting Remove the jammed paper Close left cover4-24 TroubleshootingOPERATION GUIDE FS-9530DN 5 SpecificationsDescription FS-9130DNFS-9530DN SpecificationsDescription FS-9130DNPower off 0 W SpecificationsPower consumption During low power mode 25 W orOPERATION GUIDE SpecificationsPage Page Page Rev. 1.32007.7 302G156012