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| Troubleshooting | |
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Paper jam message | Paper jam | Description | Reference page | |
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Paper jam | 1, 2, 3, 4 | Paper is jammed in the paper cassette. | ||
Cassette |
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Paper jam | B | Paper is jammed at the multi purpose (MP) |
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MP Tray |
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Paper jam | H | Paper is jammed at the MP transport. | ||
MP Transport |
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Paper jam | M | Paper is jammed in a left cover section. |
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Left Cover 1 |
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Paper jam | N | Paper is jammed in a left cover section. |
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Left Cover 2 |
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Paper jam | C | Paper is jammed in the left cover section of |
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Left Cover 3 |
| an option unit. |
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Paper jam | Q | Paper is jammed at the mailbox. |
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Mailbox |
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| Operation Guide |
When the jammed paper has been removed, open and close the printer’s front cover. Then the printer automatically warms up, goes
If paper jams occur frequently, try using a different type of paper, replace with paper from another ream, turn the stack of paper over, or turn the paper the other way around. Also, look for tiny pieces of paper that may have been torn off and overlooked when the jammed paper was removed.
If you cannot solve the problem by changing the paper, there may be a problem with the printer. Contact your service representative.
NOTE: When removing jammed paper, pull it out carefully so as not to tear it. Torn pieces of paper are difficult to remove and may be hand to find. Be sure to remove them all.
With the online help message function, this printer can display the procedure to correct a paper jam on the message display. When a paper jam message is displayed, press the key.
Pressing V at the online help message display shows the next step; pressing U shows the previous step. To exit the online help message display, press the key. The previously shown paper jam message appears.
OPERATION GUIDE |
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