Kyocera FS-9530DN General Guideline, Troubleshooting, Symptom, Check Items, Corrective Action

Troubleshooting

General Guideline

If some kind of problem should occur, check the following before concluding the printer is broken;

Symptom	Check Items		Corrective Action
The printer will not	Check the READY	Off	Look through the items below and check
print from the	indicator.		anything that seems appropriate.
computer.
		Flashing	An error has occurred. Check the message
			display, and then take measures referring to
			Indicators and Messages on page 4-7.
		Lit	Refer to the appropriate item below.
	Check the	Flashing	Refer to Indicators on page 4-7.
	ATTENTION
		Lit
	indicator.
	A maintenance message appears in		Refer to Maintenance Messages on page 4-7.
	the message display.
Print quality is not good.			Clean the filters.
			Refer to Print Quality Problems on page 4-4.
Paper is jammed.			Refer to Correcting a Paper Jam on page 4-14.
Nothing lights on	Check that the power cord is		Turn off the printer’s power, plug in the power
the operation panel	properly plugged into the power		cord securely, and try turning on the printer’s
even when power is	outlet.		power again.
turned on and the
	Check that the main switch is really in the ON ( ) position.
fan makes no
noise.
The printer prints a	Check the interface cable.		Connect both ends of the interface cable
status page, but			securely. Try replacing the printer cable.
data from the
	Check program files and application		Try printing another file or using another print
computer is not
	software.		command. If the problem occurs only with a
being printed
			specific file or application, check the printer
normally.
			settings for that application.

4-2 OPERATION GUIDE