Troubleshooting
The Paper jam message is displayed on the message display when paper becomes stuck in the paper transport system, the paper feed timing is incorrect, or paper fails to feed at all. The jam can be corrected by removing the paper.
The printer goes
When a paper jam occurs, a paper jam message and the paper jam location are indicated on the message display. Details of the messages and paper jam locations are as follows:
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Paper jam message | Paper jam |
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| Description | Reference page | ||||||||||
location |
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Paper jam | 1 | Paper is jammed at the upper cassette or |
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Cassette 1 |
| inside the printer. |
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Paper jam | 2 | Paper is jammed at the lower cassette or | |||||||||||||||
Cassette 2 |
| inside the printer. |
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Paper jam | 3 | Paper is jammed at an option paper feeder | |||||||||||||||
Cassette 3 |
| cassette. |
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Paper jam | 4 | Paper is jammed at an option paper feeder | |||||||||||||||
Cassette 4 |
| cassette. |
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Paper jam | F | Paper is jammed in the paper stacker of the | |||||||||||||||
Finisher |
| option finisher (F). | Operation Guide | ||||||||||||||
Paper jam | P | Paper is jammed in the booklet folder (P). | |||||||||||||||
Folding Unit |
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| Operation Guide |
| OPERATION GUIDE |